Empi Continuum - Troubleshooting

Continuum User’s Manual 47
Problem Possible Cause Solution
Display does not
come on
Battery A. Try fresh batteries
B. Try 2 AA Energizer or Eveready alkaline batteries.
C. Ensure batteries are inserted correctly. See instructions for proper
placement.
Battery Contact Failure A. Check contacts are in place.
B. Check contacts are not broken.
C. Check contacts are not pushed in. They should make contact when
inserted.
Weak Stimulation
with fresh batteries
Electrodes Dried Out Replace electrodes
Electrode Placement Make certain Electrodes are at least 2" apart.
Stimulation stops with
fresh batteries
A. Lead Wires are Old, Worn or
Damaged
B. Bad electrode Contact
A. Replace.
B. Reapply electrodes securely & firmly.
C. Make certain Electrodes are at least 2" apart.
Damaged, Worn Electrodes or Lead
Wires
Replace
Stimulation weakens
within minutes of
start of treatment
with fresh batteries
This is a Normal body adaptive process Increase the intensity
Stimulation
Uncomfortable
Amplitude too High Decrease Intensity
Electrodes too close Reposition electrodes to be a minimum of 2 inches apart.
Stimulation Ineffective
Damaged/Worn Electrodes or Lead
Wires
Replace
A. Ensure the proper regimen is
being used.
B. Improper Electrode placement.
A. Refer to "Preprogrammed & Custom Regimens" on page 22 for
regimen descriptions.
B. Contact clinician if discomfort persists.
C. Reposition electrodes.
Unknown Contact clinician.
Stimulation only felt
on one electrode
Low Battery Replace or Recharge Batteries
Improper Placement of Electrode A. Reposition electrodes to be a minimum of 2 inches apart.
B. Replace Electrodes
Stimulation on one
channel (side) only.
A. Worn or Damaged Electrode
B. Improper Electrode placement.
A. Reposition electrodes to be a minimum of 2 inches apart.
B. Replace Electrodes
Worn/Damaged Lead Wires Replace
Lead Wire Component Failure Try each lead wire independently in each channel. If there is no output
on either channel, the lead wire is defective and should be replaced. If
there is an output on one channel, a component may have failed. Call the
repair department.
Intermittent Output
Lead Wires A. Verify connection is secure.
B. Turn down the intensity. Rotate the Lead Wires 90 deg. If still
intermittent, replace lead wire.
C. If still intermittent after replacing lead wire, a component may have
failed. Call the repair department.
Preprogrammed Regimen in use. Some programs will seem intermittent. This is expected. Refer to
"Preprogrammed & Custom Regimens" on page 22 for descriptions.
Troubleshooting