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enphase Envoy Communications Gateway - Page 56

enphase Envoy Communications Gateway
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Envoy Installation and Operation
2013 Enphase Energy Inc. 141-00011 Rev 05
56
Where message is displayed:
Description
Events Screen
Inventory Screen
Grid Offset Low
Grid Offset Low
Recommended Action: No action is required unless the
condition persists.
Description: The average current to the grid is too low for the
configured grid profile.
When the microinverter is operating normally, no DC current is
injected into the grid. If the DC current is too low (negative), this
may indicate an issue with the microinverter.
If the condition persists: Contact your installer or refer to the
Troubleshooting Guide at http://www.enphase.com/support.
Grid profile
application
completed
Description: The Envoy has completed a change to the grid
profile for the microinverters. No action is required.
HardwareError
HardwareError
Recommended Action: Contact your installer to arrange for the
installation of a replacement microinverter.
Description: A hardware failure has occurred that prevents power
conversion.
IUP Link
Problem
Recommended Action: No action is required unless the
condition persists.
Description: The IUP (Inter Microprocessor) is the internal
communications link between the two sides of a D380
Microinverter. The message indicates that the Envoy detects a
communications problem with the indicated D380(s).
If the condition persists: Contact Enphase Customer Support at
support@enphseenergy.com for a software upgrade. If the D380
does not respond to the upgrade, it will need to be replaced.
Module added
Description: The Envoy has detected and is now associated to a
new microinverter.
No action is required.

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