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Troubleshooting
Troubleshooting
Error messages and remedies
When a problem occurs with this product, the ERROR LED turns on or flashes, and an error message appears on the
LCD. Check the message, and perform the proper remedy.
The alarm tone sounds.
Refer to this information together with the Help file for EPSON Total Disc Monitor.
Error Message Remedy
Notification
Sound
Arm move error The arm cannot be moved.
Perform the procedure below.
1. Turn off the power.
2. Open the disc cover, and remove any dust or foreign
objects that are inside.
3. Turn on the power.
If the same error message still appears, repair is required. Please
contact Customer Support.
Cannot unlock
disc cover
Press the or CANCEL button, and perform the unlock
operation of the disc cover again. Open the disc cover after
“Disc cover can be opened” appears on the LCD. See “Unlocking
the Disc Cover” in the PP-100N User’s Guide for the disc cover
unlocking procedure.
CMOS Checksum
error
If the same error message appears repeatedly, repair is required.
Please contact Customer Support. Also, in some cases, the
product’s internal clock may not be operating correctly. Check
the clock setting, and make the correct setting if necessary. (See
“Setting the date and time” on page 40 in this guide.)
Disc cover open Close the disc cover.
This product is currently operating.
Close the disc cover.
• Do not open the disc cover while a job is being processed
(BUSY LED is flashing). This could adversely affect the writing
or printing quality.
• To ensure safety during arm operation, never insert your
hands.
• Do not operate any stackers while the arm is moving. This
could damage the arm.
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