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Troubleshooting
• Rubbing
• Lines or streaks are formed
• Blurriness
• Text or lines are shaky
• Incorrect color tones
• Some colors are not printed
• Unevenness in the printing
• Mosaic-like patterns are
printed
• Printing is grainy (jagged)
Is there dirt on the disc?
Gently wipe off any dust or dirt adhering to the label side using a soft
cloth or commercial CD cleaner. Do not use benzene, thinner, or antistatic
agents.
See “Disc Handling” in the PP-100N User’s Guide for details.
Is the printing surface fully dry?
Do not let other discs get in contact with the printing surface until the ink
on the published disc is dry. Otherwise, marks can be left where contact is
made.
Is the ink drying time set too short?
The ink drying time is the time after label printing is completed until the
disc ink is dried in the printer tray. Set a longer ink drying time.
See “Printer Driver Settings” in the PP-100N User’s Guide for details.
Are you comparing the display on the computer to the printing
results?
The colors shown on the display and the results printed by the printer use
different coloring methods, and this produces differences in color tones.
Unable to print correctly in the
print area of the disc.
Set the inside diameter and outside diameter of the print area so that they
match the print area of the disc to be printed.
See “Printable Area” in the PP-100N User’s Guide for details. See “Changing
the Printable Area” in the PP-100N User’s Guide for the inner diameter and
outer diameter setting procedure.
Printing position is shifted. Correct the printing position if it is shifted.
See “Printing Position Correction” in the PP-100N User’s Guide for details.
The disc recording surface is
stained with ink.
Is the ink drying time set too short?
The ink drying time is the time after label printing is completed until the
disc ink is dried in the printer tray. Set a longer ink drying time. See
“Printer Driver Settings” in the PP-100N User’s Guide for details.
Is the printer tray dirty?
When the disc recording surface is stained by ink, the printer tray may be
dirty. Clean the printer tray.
See “Disc recording surface is stained with ink” on page 91 in this guide
for the printer tray cleaning procedure.
• After printing, the label
surface ink is sticky or peels
off.
• Discs stick together.
Was printing performed outside the recommended print area?
If printing is performed outside the recommended print area, after
printing, the label surface ink may be sticky or peel off, or discs may stick
to each other.
See “Printable Area” in the PP-100N User’s Guide for details.
Symptom/Problem Status Check/Remedy Procedure
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