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Epson DS-970 User Manual

Epson DS-970
139 pages
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Solving Problems
Scanner Problems
Checking Messages on the Control Panel
If an error message is displayed on the control panel, follow the on-screen instructions or the solutions below to
solve the problem.
Messages Solutions
Prepare the rollers for a replacement. For details, see your
documentation.
See the following section to nd roller assembly kit codes
and information on how to replace them.
“Roller Assembly Kit Codes” on page 20
“Replacing the Roller Assembly Kit” on page 107
To enable Restrict User Access, see your documentation.
See the following section to enable Restrict User Access.
“Restricting User Access for the Control Panel” on page 15
Restrict User Access is enabled. For more details, see your
documentation.
See the following section to access restricted menus.
“Accessing Restricted Settings on the Control Panel” on
page 16
Clean inside the scanner. For details, see your
documentation.
See the following section to clean inside the scanner.
“Cleaning Inside the Scanner” on page 102
Scanner error. For details, see your documentation. Turn the power o and on again. If the error continues to
occur, contact your local dealer.
RECOVERY MODE The scanner has started in recovery mode because the
rmware
update failed. Follow the steps below to try to
update the rmware again.
1. Connect the computer and the scanner with a USB cable.
2. Visit your local Epson website for further instructions.
Related Information
& “Updating Applications and Firmware” on page 114
& “Installing Your Applications” on page 127
The Scanner Does Not Turn On
Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.
User's Guide
Solving Problems
116

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Epson DS-970 Specifications

General IconGeneral
Optical Resolution600 dpi
Maximum Scan Speed85 ppm / 170 ipm
ADF Capacity100 sheets
Daily Duty Cycle9, 000 pages
Light SourceLED
Maximum Resolution1200 dpi
Scan Speed (Color, A4, 300 dpi)85 ppm / 170 ipm
Scan Speed (Black & White, A4, 300 dpi)85 ppm / 170 ipm
Document Feeder Capacity100 sheets
Maximum Document Size215.9 x 6096 mm
Minimum Document Size50.8 x 50.8 mm
Scanner TypeSheetfed
ConnectivityUSB 3.0
Supported Media SizeA4, A5, A6, B5
Document SizeMinimum: 50.8 x 50.8 mm; Maximum: 215.9 x 6096 mm
Operating Systems SupportedWindows, macOS
Color Depth24-bit external

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