Epson DS-970 User Manual

Paper Feeding Problems
Multiple Originals Are Fed
If multiple originals are fed, open the scanner cover and remove the originals. Next, close the scanner cover.
If multiple originals are fed frequently, try the following.
❏ If you load unsupported originals, the scanner may feed multiple originals at a time.
❏ Clean the rollers inside the scanner.
❏ Reduce the number of originals being placed at a time.
❏ Select Slow on the control panel to slow down the scanning speed.
Select Settings from the home screen > Scanner Settings > Slow, and then set it to On.
❏ Use Automatic Feeding Mode in Epson Scan 2, and scan originals one by one.
When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed
Settings button on the Scan Settings screen.
Related Information
& “Cleaning Inside the Scanner” on page 102
& “Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 75
Removing Jammed Originals from the Scanner
If an original has jammed inside the scanner, follow these steps to remove it.
1. Remove all originals remaining in the input tray.
2. Pull the lever and open the scanner cover.
User's Guide
Solving Problems
118

Epson DS-970 Specifications

General

Optical Resolution	600 dpi
Maximum Scan Speed	85 ppm / 170 ipm
ADF Capacity	100 sheets
Daily Duty Cycle	9, 000 pages
Light Source	LED
Maximum Resolution	1200 dpi
Scan Speed (Color, A4, 300 dpi)	85 ppm / 170 ipm
Scan Speed (Black & White, A4, 300 dpi)	85 ppm / 170 ipm
Document Feeder Capacity	100 sheets
Maximum Document Size	215.9 x 6096 mm
Minimum Document Size	50.8 x 50.8 mm
Scanner Type	Sheetfed
Connectivity	USB 3.0
Supported Media Size	A4, A5, A6, B5
Document Size	Minimum: 50.8 x 50.8 mm; Maximum: 215.9 x 6096 mm
Operating Systems Supported	Windows, macOS
Color Depth	24-bit external