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Epson DS-970 User Manual

Epson DS-970
139 pages
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If the ejected originals get stuck in the output tray, store the output tray and do not use it.
Related Information
& “Cleaning Inside the Scanner” on page 102
Paper Protection Does not Work Correctly
Depending on the original and the level you set, this feature may not work correctly.
Select O to disable the feature when scanning plastic cards or thick paper.
When misdetection occurs frequently, lower the level of this feature.
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
& “Cleaning Inside the Scanner” on page 102
Scanning Speed Slows Down when Scanning Continuously
When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from
overheating and being damaged. However, you can continue scanning.
To regain normal scanning speed, leave the scanner idle for at least 30 minutes. Scanning speed does not recover
even if the power is o.
Scanning Takes a Long Time
Scanning may take some time depending on the resolution setting,
le
type setting, or other scan settings you
set in the scanning application.
Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1
ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure it meets the system requirements.
When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware.
e
TWAIN.log
le
is saved in the following locations.
Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
Wi nd ow s X P :
C:\Documents and Settings\(user name)\Local Settings\Temp
User's Guide
Solving Problems
120

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Epson DS-970 Specifications

General IconGeneral
Optical Resolution600 dpi
Maximum Scan Speed85 ppm / 170 ipm
ADF Capacity100 sheets
Daily Duty Cycle9, 000 pages
Light SourceLED
Maximum Resolution1200 dpi
Scan Speed (Color, A4, 300 dpi)85 ppm / 170 ipm
Scan Speed (Black & White, A4, 300 dpi)85 ppm / 170 ipm
Document Feeder Capacity100 sheets
Maximum Document Size215.9 x 6096 mm
Minimum Document Size50.8 x 50.8 mm
Scanner TypeSheetfed
ConnectivityUSB 3.0
Supported Media SizeA4, A5, A6, B5
Document SizeMinimum: 50.8 x 50.8 mm; Maximum: 215.9 x 6096 mm
Operating Systems SupportedWindows, macOS
Color Depth24-bit external

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