Troubleshooting
Using the Help ............................................. 97
Problem Solving ........................................... 98
Reading the Indicators .......................................... 98
When the Indicators Provide No Help............................... 101
Problems Relating to Images..................................... 102
No images appear .......................................... 102
Moving images are not displayed................................103
Projection stops automatically.................................. 103
The message Not supported is displayed ...........................103
The message No Signal is displayed.............................. 103
Images are fuzzy, out of focus, or distorted ......................... 104
Interference or distortion appear in images......................... 105
The image is truncated (large) or small, the aspect is not suitable, or the image has
been reversed .............................................106
Image colors are not right..................................... 106
Images appear dark......................................... 107
Problems when Projection Starts.................................. 108
The projector does not turn on ................................. 108
Other Problems ..............................................108
No sound can be heard or the sound is faint........................ 108
The remote control does not work ............................... 109
I want to change the language for messages and menus ................ 109
Email is not received even if a problem occurs in the projector (EB-1776W/
EB-1771W/EB-1761W only) .................................... 110
Image file names are not displayed correctly in Slideshow ............... 110
Cannot change settings using a Web browser....................... 110
Maintenance
Cleaning ................................................. 112
Cleaning the Projector's Surface...................................112
Cleaning the Lens ............................................ 112
Cleaning the Air Filter ..........................................112
Replacing Consumables ................................... 114
Replacing the Lamp ........................................... 114
Lamp replacement period .....................................114
How to replace the lamp ......................................115
Resetting the lamp hours..................................... 117
Replacing the Air Filter......................................... 117
Air filter replacement period ................................... 117
How to replace the air filter .................................... 117
Appendix
Useful Software .......................................... 120
EasyMP Network Projection(EB-1776W/EB-1771W/EB-1761W only) . . . . . . . . . . . 120
EasyMP Slide Converter ........................................ 120
EasyMP Monitor(EB-1776W/EB-1771W/EB-1761W only) . . . . . . . . . . . . . . . . . . . 120
Optional Accessories and Consumables .................... 121
Optional Accessories.......................................... 121
Consumables............................................... 122
Monitoring and Controlling (EB-1776W/EB-1771W/EB-1761W
Only) .................................................... 123
Changing Settings Using a Web Browser (Web Control) ................... 123
Projector setup ............................................ 123
Displaying the Web Control screen ...............................123
Displaying the Web Remote screen.............................. 124
Using the Mail Notification Function to Report Problems ..................125
Reading Error Notification Mail ................................. 125
Management Using SNMP...................................... 126
ESC/VP21 Commands ..........................................126
Before starting ............................................ 126
Command list............................................. 127
Communications protocol ..................................... 127
Contents
5