❏ If you cannot scan using a TWAIN-compliant scanning program, uninstall the TWAIN-compliant scanning
program and then reinstall it.
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner” on page 51
The Image Quality is Rough
❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏ In Photo Mode in Epson Scan 2, set the Document Type on the Main Settings tab according to the original
you want to scan.
❏ If the resolution is low, try increasing the resolution and then scanning.
❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
Related Information
& “Setting a Resolution at Suits the Scanning Purpose” on page 25
& “Image Adjustment Features for Photo Mode” on page 27
& “Image Adjustment Features for Document Mode” on page 33
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Tex t
Enhancement.
❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
User's Guide
Solving Problems
57
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