Epson L565 User Guide

Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error 0xXX
Turn the power o and on again. For details, see
your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed after turning the power o and on again,
contact Epson support.
A printer's ink pad is nearing the end of its
service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Press the
x button to resume printing.
A printer's ink pad is at the end of its service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Communication error.
Check if the computer is connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the Network Guide. If the error message is still
displayed, make sure that EPSON Scan and Epson Event Manager are
installed on the computer.
Invalid IP address and subnet mask.
Enter them correctly. See your documentation.
See the Network Guide.
No dial tone detected.
This problem might be resolved by selecting Setup > Fax Settings >
Basic Settings > Line Type and then selecting PBX. If your phone
system requires an external access code to get an outside line, set the
access code after selecting PBX. Use # (hash) instead of the actual access
code when entering an outside fax number. This makes connection
more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the rst
digit of a fax number and send the fax to the wrong number.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs.
e
need for replacement of the pad does not mean that your
User's Guide
Solving Problems
99

Epson L565 Specifications

General

Duplex printing	No
Print technology	Inkjet
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	9.2 ppm
Print speed (color, normal quality, A4/US Letter)	4.5 ppm
Maximum copy resolution	- DPI
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	100 pages
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Indonesia
Maximum duty cycle	- pages per month
Paper input type	Paper tray
Total input capacity	30 sheets
Total output capacity	100 sheets
Photo paper sizes	10x15, 13x18 cm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Product color	Black
Market positioning	Home & office
Security algorithms	128-bit WEP, 64-bit WEP, WPA-AES, WPA-PSK, WPA-TKIP
Standard interfaces	USB 2.0
Internal memory	- MB
Sound pressure level (copying)	38 dB
AC input voltage	110 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	1.6 W
Power consumption (average operating)	11 W
Sustainability certificates	ENERGY STAR
Pallet width	800 mm
Pallet height	1320 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	12 pc(s)
Quantity per pallet (UK)	24 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	563 mm
Package width	465 mm
Package height	315 mm
Package weight	9060 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	377 mm
Width	484 mm
Height	226 mm