Epson p10000 - Lines Are Misaligned; Prints Are Scuffed or Smeared

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Removing and Installing Ink Cartridges
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Creating Paper Configurations
Cleaning Your Product
Lines Are Misaligned
If you see vertical lines in the print output when you use bi-directional printing. If this occurs, align the
print head.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Print Head Alignment
Prints are Scuffed or Smeared
If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Do not use paper with folds or creases and always use new paper.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy. Flatten the paper before loading it or use new paper.
• If the surface of the paper is scuffed, select a wider Platen Gap setting. If the paper is still scuffed, set
Use Paper Eject Roller setting to On.
Note: Do not enable the Use Paper Eject Roller setting when printing on glossy media.
• If an edge of the print is scuffed, try widening the corresponding margin.
• If ink is smeared on your prints, clean the rollers. Load blank paper and press the cut/feed
media button to feed it through the printer.
• If you are using non-Epson media, make sure you created a custom paper configuration for the media.
• Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the
loaded paper and smear ink on the back of the print.
• If the Auto Cut setting is set to Off, try setting the Margin Per Page setting to 65mm.