Solving Problems 95
Where To Get Help
Epson provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the Epson PrivateLine Support card included in
your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach Epson’s product
support page at http://support.epson.com.
After selecting your product, you can access
troubleshooting information, download product
documentation, and receive technical advice
through e-mail.
Presenters Online Access tips, templates, and training for
developing successful presentations at
http://www.presentersonline.com
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