Epson SC-P20000 SERIES User Manual

Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages What to do
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or
replace ink cartridge.
❏ Remove and reinsert the ink cartridge. If the message persists, insert a new ink
cartridge (do not reinstall the cartridge that caused the error).
U “How to replace” on page 150
❏ Condensation may occur in the ink cartridge. Leave it at room temperature for at
least four hours before installing the ink cartridge.
U “Notes on handling ink cartridges” on page 22
Ink Cartridge Error
Ink cartridge cannot be detected.
Insert again or replace ink
cartridge.
Ink Cartridge Error
Please install the correct ink
cartridge.
Insert a genuine Epson ink cartridge approved for use in the printer.
U “Options and Consumable Products” on page 179
U “Replacing Ink Cartridges” on page 150
Ink Low The ink is low. Ready a new ink cartridge.
U “Options and Consumable Products” on page 179
Cleaning Error
Clogged nozzles were not fixed.
Retry?
Head cleaning was performed automatically, but nozzles are still clogged.
Clean Head Again: Automatically performs cleaning again.
Continue Printing: Printing continues with clogged nozzles.
Cancel: Cancels automatic cleaning or printing. A message explaining how to handle
the problem is displayed.
Cleaning Error
Refer to manual to cancel any
print jobs remaining on que, then
press Z.
This is displayed when you select Cancel from Cleaning Error for the above.
Before pressing the Z button, cancel any data (print job) from your computer that
has not been sent to the printer yet. The method for canceling differs depending on
your operating system.
U “Canceling Printing (Windows)” on page 60
U “Canceling Printing (Mac OS X)” on page 61
Ween using a software RIP, see the documentation provided with the RIP for details on
canceling.
When you press the Z button, a message explaining how to handle the problem is
displayed.
Cleaning Error
Refer to problem solver section in
manual and fix clogged nozzles.
This is displayed when you select Cancel from Cleaning Error for the two above, and
then select OK. When you press the Z button, automatic cleaning or printing is
canceled.
Since nozzles are still clogged, see the manual to perform print head cleaning from the
control panel.
U “From the printer” on page 144
SC-P20000 Series/SC-P10000 Series User's Guide
Problem Solver
159

Epson SC-P20000 SERIES Specifications

General

Brand	Epson
Model	SC-P20000 SERIES
Category	Printer
Language	English