Epson SC-P20000 SERIES User Manual

The print is not positioned properly
on the media.
o
Have you specified the print area?
Check the print area in the settings of the
application and the printer.
o
Is the correct option selected for Paper Size?
If the option selected for Paper Size in the printer
driver does not match the paper loaded in the
printer, the print may not be in the correct position
or some of the data may be printed off the paper. In
this case, check the print settings.
o
Is the paper skewed?
If Off is selected for Paper Skew Check in the
Printer Setup menu, printing will continue even if
the paper is skewed, resulting in data being printed
off the paper. Select On for Paper Skew Check in
the Printer Setup menu.
U “Printer Setup” on page 130
o
Does the print data fit within the paper
width?
Although under normal circumstances printing
stops if the print image is wider than the paper, the
printer may print outside the bounds of the paper
when Off is selected for Paper Size Check in the
Printer Setup menu. Change the setting to On.
Changed settings are reflected when the paper is
re-loaded.
U “Printer Setup” on page 130
o
Is the roll paper margin set to 15 mm or 35
mm?
If the value selected for Roll Paper Margin in
Custom Paper Setting is wider than the margins
selected in the application, priority will be given to
the value selected for Roll Paper Margin. For
example, if 15 mm is selected for the left and right
margins in Custom Paper Setting and the document
fills the page, the 15 mm at the left and right sides
of the page will not be printed.
U “Printable area” on page 61
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in
bidirectional printing)
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Head Alignment.
U “Adjusting print misalignments (Head
Alignment)” on page 142
The printed surface is scuffed or
soiled.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U “Supported Media” on page 182
For information about the media types and
appropriate settings for printing on paper from
other manufacturers or when using RIP software,
see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer
of the RIP.
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it.
Always use new paper.
o
Is the paper wavy or slack?
Changes in temperature and humidity may cause
paper to become wavy or curled which can cause
scratching.
Check the following points.
❏ Insert the paper just before printing.
❏ Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
SC-P20000 Series/SC-P10000 Series User's Guide
Problem Solver
168

Epson SC-P20000 SERIES Specifications

General

Brand	Epson
Model	SC-P20000 SERIES
Category	Printer
Language	English