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107
If you experience a problem with your printer, try to solve it by following the
guidelines in this chapter:
• Diagnosing problems
• Checking error messages and lights
• Improving print quality
• Solving operational problems
• Solving miscellaneous printing problems
• Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 3800 includes a number of ways to help you diagnose
problems:
• To identify the most common problems, check the messages on the
control panel. See page 108 for more information.
• If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
• To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 84 for instructions.
• If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 12.
Chapter 6:
Solving
Problems
sp3800Guide.book Page 107 Monday, January 29, 2007 11:08 AM
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