Solving Problems 37
Solving Problems
If you have a problem with your Stylus CX, check the lights
on the control panel and the number or letter in the
Copy
window to diagnose what may be causing it.
You can also check “Problems and Solutions” on page 39 for
basic troubleshooting suggestions, or double-click the
Reference Guide icon on your computer desktop for more
detailed help.
See these sections:
■ “Error Indicators” (below)
■ “Problems and Solutions” on page 39
■ “Where To Get Help” on page 41
Error Indicators
Light: status LED message Cause Solution
Error: On
On: Flashing
—
No paper is loaded in
the sheet feeder.
Load paper in the sheet feeder.
Then press
x Start Color to
continue or
y Stop to cancel.
See page 4.
— Multiple pages have
been fed into the
sheet feeder.
Remove and reload the paper.
Then press
x Start Color to
continue or
y Stop to cancel.
See page 4.
Error: Flashing
— Paper is jammed. See page 39.
Ink: Flashing
— An ink cartridge is
running low on ink.
See “Replacing Ink Cartridges”
on page 32.
Ink: On
— An ink cartridge is
empty or not installed
correctly.
See “Replacing Ink Cartridges”
on page 32.
4049978_b0_00.book Page 37 Thursday, July 22, 2004 3:47 PM
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