Troubleshooting
71
W-1302 Cartridge cover (right) open.
When replacing a cartridge, check the location and the
cartridge type.
Close the cartridge cover.
Close the cartridge cover (right).
W-1303 Cartridge cover (left) open.
When replacing a cartridge, check the location and the
cartridge type.
Close the cartridge cover.
Close the cartridge cover (left).
W-1304 Top cover open.
Close the top cover.
Close the top cover.
W-1305 Rear cover open.
Close the rear cover.
Close the rear cover.
I-1311 Check the scrap paper box.
Empty the box if it is full.
Check the scrap paper box, and empty
it if it is full.
See “Emptying the Scrap Paper Box”
on page 56.
W-1101 A paper jam has occurred.
Remove any paper remaining from the roll paper feeder, and
then reload the paper.
Remove the paper from the roll paper
feeder, and then reload the paper.
See “Paper Jams” on page 79.
W-1102 A paper jam has occurred.
Open the rear cover and the top cover, remove any paper
remaining, and then reload the paper.
Remove the paper from the internal
paper feeder, and then reload the
paper.
See “Paper Jams” on page 79.
W-1103 An error has occurred in the paper feeding unit.
Reload the paper in the same way as when replacing paper.
Check that there is no paper inside the
printer, and then reload the paper.
See “Replacing Paper” on page 23.
W-1104 Paper is not loaded correctly.
Check the positions of the edge guides, and then reload the
paper.
Check that there is no paper inside the
printer, and then reload the paper.
When loading the paper, match the
inner edge guide and the front edge
guide to the width of the paper. If a
message is displayed, check the
details.
See “Replacing Paper” on page 23.
W-1105 Paper is out.
Load paper.
Check that there is no paper inside the
printer, and then reload the paper. If a
message is displayed, check the
details.
See “Replacing Paper” on page 23.
W-1106 Paper is out or not loaded correctly.
Load paper.
W-1108 The width of the loaded paper is not supported.
Load supported paper.
Load the appropriate paper.
See “Replacing Paper” on page 23.
W-1109 Cannot recognize the paper type.
Update the paper information.
Update the paper information. See
the "Maintenance Tool Operation
Guide" for more details on updating
the information.
Code Message What to do
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