Troubleshooting
75
W-1305 Rear cover open.
Delete all print jobs remaining in the operating sytem’s print
queue.
Close the rear cover.
Close the rear cover.
I-1311 Check the scrap paper box.
Empty the box if it is full.
Check the scrap paper box, and empty
it if it is full.
See “Emptying the Scrap Paper Box”
on page 56.
W-1101 A paper jam has occurred.
Delete all print jobs remaining in the operating sytem’s print
queue.
Remove any paper remaining from the roll paper feeder, and
then reload the paper.
Remove the paper from the roll paper
feeder, and then reload the paper.
See “Paper Jams” on page 79.
W-1102 A paper jam has occurred.
Delete all print jobs remaining in the operating sytem’s print
queue.
Open the rear cover and the top cover, remove any paper
remaining, and then reload the paper.
Remove the paper from the internal
paper feeder, and then reload the
paper.
See “Paper Jams” on page 79.
W-1103 An error has occurred in the paper feeding unit.
Delete all print jobs remaining in the operating sytem’s print
queue.
Reload the paper in the same way as when replacing paper.
Check that there is no paper inside the
printer, and then reload the paper.
See “Replacing Paper” on page 23.
W-1104 Paper is not loaded correctly.
Delete all print jobs remaining in the operating sytem’s print
queue.
Check the positions of the edge guides, and then reload the
paper.
Check that there is no paper inside the
printer, and then reload the paper.
When loading the paper, match the
inner edge guide and the front edge
guide to the width of the paper. If a
message is displayed, check the
details.
See “Replacing Paper” on page 23.
W-1105 Paper is out.
Delete all print jobs remaining in the operating system's print
queue.
Load paper.
After deleting all of the print jobs,
check that there is no paper inside the
printer, and then reload the paper. If a
message is displayed, check the
details.
See “Replacing Paper” on page 23.
W-1106 Paper is out or not loaded correctly.
Delete all print jobs remaining in the operating system's print
queue.
Load paper.
W-1107 The loaded paper does not match the print settings.
Delete all print jobs remaining in the operating system's print
queue.
After deleting the print jobs, change the print settings or the
loaded paper, and then print.
If you click [OK] without deleting the print jobs, the jobs are
printed using the current settings.
After deleting all of the print jobs, load
the appropriate paper.
When replacing the paper, set the
Paper Type and the Paper Level in the
Maintenance Tool.
See “Replacing Paper” on page 23.
W-1108 The width of the loaded paper is not supported.
Delete all print jobs remaining in the operating system's print
queue.
Load supported paper.
Load the appropriate paper.
See “Replacing Paper” on page 23.
Code Message What to do
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