Chapter 1 Product Overview
17
1
Error Status
When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes,
and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the
printer goes offline.
Printer Errors
Printing is no longer possible when printer errors occur. They can be recovered easily, as
described below.
LCD
indication
Error description
Error LED flash code
Recovery measure
High
temperature
The temperature of the
print head is extremely
high.
Recovers automatically
when the print head
cools.
Autocutter Autocutting failed. Open the platen frame,
remove the foreign
object, and then load the
appropriate paper. Or
send an error recovery
command.
Check paper No black mark/hole
was found.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Check paper Paper out sensor is in
the status of paper not
present.
The Error LED goes out.
The Paper LED lights.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Cover opened Platen frame is open.
(including while
printing)
The Error LED lights.
Remove the paper in the
paper path, close the
platen frame, and then
load the appropriate
paper.
Cover opened Paper loading cover is
open.
Close the paper loading
cover.
Approx. 3200 ms
Approx. 5120 ms
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