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Need help?Do you have a question about the Epson TM-P20II and is the answer not in the manual?
Explains symbols used in the manual for safety and proper use, defining levels of importance.
Advises reading the Important Safety Information before using the product.
Details caution labels on the product regarding thermal head heat and manual cutter.
Lists available manuals, including paper, user's manual, technical reference guides, and video manuals.
Provides URL to download technical reference guides, utilities, and software for the printer.
Lists items included with the printer and advises contacting service if any are damaged or missing.
Identifies and explains the components of the printer's body using numbered labels.
Explains the LEDs and buttons on the operation panel for Wi-Fi and Bluetooth models.
Describes how to place the printer on a surface or hang it from a belt using the belt clip.
Recommends removing the belt clip when placing the printer on a flat surface and shows how.
Details how to hang the printer from a waist belt using the belt clip, with caution notes.
States the printer requires a battery and lists warnings for using compatible battery models.
Provides step-by-step instructions with illustrations on how to insert the battery into the printer.
Shows how to turn off the printer and remove the battery using the battery hook.
Details the process of charging the battery using a USB cable, including charge LED indicators.
Explains the meaning of the Charge LED states (charging, error, fully charged).
Describes the Battery LED indicators and their relation to approximate battery levels.
Explains how to charge the printer using a Qi-standard wireless charger and lists precautions.
Instructs how to turn the printer on by holding the power button and checking the power LED.
Instructs how to turn the printer off by holding the power button and checking the power LED.
Provides instructions and cautions for opening the roll paper cover using the cover open lever.
Details how to close the roll paper cover by pressing both sides until it clicks into place.
Guides on installing/replacing roll paper, including cautions and steps like opening the cover.
Explains the anti-curl function for reducing paper curl and how to disable it for faster printing.
Provides steps to remove a specific part to disable the anti-curl function.
Explains connecting the printer to Wi-Fi and provides links to video instructions.
Guides on establishing a Bluetooth connection with the printer and provides links to video instructions.
Details how to connect the printer to a computer using a USB cable, including turning off the printer first.
Provides instructions on how to clean the exterior of the printer case using a cloth.
Recommends periodic cleaning of the thermal head for print quality and provides detailed steps.
Explains how paper dust can affect feeding and provides steps to clean the platen roller and detector.
Explains how to use the QR code on the inner roll paper cover to access the user's manual for troubleshooting.
Details the printer status and communication status indicated by LED lights on the operation panel.
Explains the different states of the Charge LED.
Describes how the battery level is indicated by LEDs, showing different charge levels.
Provides steps to remove jammed paper, including warnings about the thermal head.
Advises turning the printer off and on again if the roll paper cover does not open.
Suggests cleaning the thermal head or platen roller if printouts are faint or show banding.
Guides on checking connectivity and running a self-test if the printer cannot print.
States the printing method used by the printer is thermal line printing.
Lists specifications for roll paper width, diameter, and core diameter.
Details the specifications for USB-C, Wi-Fi, and Bluetooth interfaces.
Lists compatible battery models for the printer's power supply.
Specifies requirements for USB charging, including rated output and maximum output.
Provides estimated charging times for USB Type-C under different conditions.
Lists estimated continuous operating times for Wi-Fi and Bluetooth models.
Outlines operating, charging, and storage temperature and humidity ranges.
Specifies the maximum altitude for operating the printer.
Provides the physical dimensions of the printer, with and without the belt clip.
Lists the weight of Wi-Fi and Bluetooth models, excluding clip and paper.
Lists available consumables and optional accessories like batteries, chargers, and cases.
Details limitations and considerations for using the product in high-reliability/safety applications.
Contains legal disclaimers regarding reproduction, liability, and warranty.
Lists registered trademarks and brand names associated with the product and its components.
General index category for major topics.
Index entry for MENU01, linking to 'Before Using the Printer'.
Index entry for MENU02, linking to 'Part Names'.
Index entry for MENU03, linking to 'Basic Operations'.
Index entry for MENU04, linking to 'Setup'.
Index entry for MENU05, linking to 'Cleaning'.
Index entry for MENU06, linking to 'Troubleshooting'.
Index entry for MENU07, linking to 'Product Specifications'.
Index entry for MENU08, linking to 'Appendix'.
Conversion information related to model numbers and language codes.
General