Where to Get Help 31
■ If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 21) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge levels (see page 22) and
replace cartridges, if necessary (see page 24).
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do
not spray glass cleaner directly on the glass.
Where to Get Help
Epson Technical Support
Internet Support
Visit epson.com/support (U.S.) or epson.ca/support (Canada) where you can download
drivers, view manuals, get FAQs, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (WF-2530)
■ Product serial number (located on the back of the product and under the scanner)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
Then call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
AM to 8 PM, Pacific
Time, Monday through Friday, and 7
AM to 4 PM, Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.
Purchase Supplies and Accessories
You can purchase genuine EPSON ink and paper at EPSON Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also
purchase supplies from an EPSON authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Other Software Technical Support
ABBYY
®
FineReader
®
www.abbyy.com
Phone: (408) 457-9777 support@abbyyusa.com
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