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Software Installation Problems .................................................................................................... 226
Solving Network Problems ............................................................................................................... 227
Product Cannot Connect to a Wireless Router or Access Point .................................................. 227
Network Software Cannot Find Product on a Network................................................................. 229
Product Does Not Appear in Mac Printer Window ....................................................................... 230
Wireless Network Connection is Unstable on a Mac ................................................................... 231
Cannot Print Over a Network....................................................................................................... 231
Cannot Scan Over a Network ...................................................................................................... 232
Solving Copying Problems ............................................................................................................... 233
Product Makes Noise, But Nothing Copies.................................................................................. 234
Product Makes Noise When It Sits for a While............................................................................. 234
Originals Do Not Feed From the Automatic Document Feeder.................................................... 234
Solving Paper Problems................................................................................................................... 235
Paper Feeding Problems............................................................................................................. 235
Paper Jam Problems Inside the Product ..................................................................................... 237
Paper Jam Problems in the Rear Cover ...................................................................................... 239
Document Jams in the Automatic Document Feeder .................................................................. 241
Paper Ejection Problems ............................................................................................................. 244
Solving Problems Printing from a Computer..................................................................................... 245
Nothing Prints.............................................................................................................................. 245
Product Icon Does Not Appear in Windows Taskbar ................................................................... 246
Printing is Slow ............................................................................................................................ 247
Solving Page Layout and Content Problems.................................................................................... 248
Inverted Image............................................................................................................................. 249
Too Many Copies Print ................................................................................................................ 249
Blank Pages Print ........................................................................................................................ 249
Incorrect Margins on Printout....................................................................................................... 250
Incorrect Characters Print............................................................................................................ 250
Incorrect Image Size or Position.................................................................................................. 250
Slanted Printout........................................................................................................................... 251
Solving Print Quality Problems......................................................................................................... 251
White or Dark Lines in Printout .................................................................................................... 252
Blurry or Smeared Printout .......................................................................................................... 253
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