3.1 Troubleshooting
This section describes the error message list, troubleshooting workflow, fatal error code and FAX
Troubleshooting.
3.1.1 Error Message List
In this chapter, the product names are called as follows:
WF-7520 series: Epson WF-7525/Epson WF-7521/Epson WF-7520
WF-7510 series: Epson WF-7515/Epson WF-7511/Epson WF-7510
WF-7010 series: Epson WF-7018/Epson WF-7015/Epson WF-7012/Epson WF-7011/
Epson WF-7010
Table 3-1. Error Message List
Status
WF-7010 series WF-7520/7510 series
LED
LCD Message
Power Network Paper Ink
Printer fatal error
Flash at
high speed
Flash at
high speed
Flash at
high speed
Flash at
high speed
Printer error. Turn power off and then on again. For
details, see your documentation or visit Epson.com.
Printer fatal error
(paper jam)
Flash at
high speed
Flash at
high speed
Flash at
high speed
Flash at
high speed
Paper jam inside, in back, or in ADF. Press OK to see
how to remove jammed paper.
Scanner fatal error
*1
--- --- --- ---
Scanner error. Turn power off and then on again. In
the error is not fixed, visit Epson.com for technical
support.
ADF fatal error
*1
--- --- --- --- Automatic Document Feeder (ADF) error.
ADF paper jam error
*1
--- --- --- ---
Paper jam in the Automatic Document Feeder
(ADF).
Waste ink pad end error Flash
*2
---
Alternate
flash 1
Alternate
flash 2
A printer's ink pad is at the end of its service life.
Please contact Epson Support.
Waste ink pad near end error Flash
*2
---
Alternate
flash 1
Alternate
flash 2
A printer's ink pad is nearing the end of its service
life. Please contact Epson Support.
Paper jam error Flash
*2
--- Flash ---
Paper jam. Press OK to see how to remove jammed
paper.
No paper cassette error Flash
*2
--- ON --- Load Cassette correctly and press or .
Paper out error Flash
*2
--- ON ---
Paper out or paper jam. Check paper size and load
paper in paper cassette.
Multi-feed error Flash
*2
--- ON ---
Multi-page feed error. Remove and reload the paper,
then press or .
Paper length mismatch error
for duplex printing
*3
Flash
*2
--- ON ---
Incorrect paper size detected. Load correct paper size
and press or .
Paper size mismatch error Flash
*2
--- ON ---
No paper source matches paper size setting. Load
appropriate paper in Cassette 1. Press or .
Incorrect paper size error
*1
--- --- --- ---
Paper size is incorrect. Load US B 11x17in size plain
paper in Cassette.
Printer/printer driver
mismatch error
Flash
*2
---
Flash at
high speed
Flash at
high speed
Error Press .
Cover open error Flash --- Flash 2 Flash 2 Close the scanner unit.
Ink end error Flash
*2
--- --- ON
*4
You need to replace the following ink cartridge(s).
<Ink Cartridges>XXXXXXX
*5
Ink cartridge detection error Flash
*2
--- --- ON
*4
Cannot recognize the following cartridge(s). Try
installing them again.
<Ink Cartridges>XXXXXXX
*5
To Next Page
Loading...
Need help?
General
