Epson WF-M21000 User Manual

Epson WF-M21000

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19

2 Scanner glass

3 External USB interface port

4 Cleaning stick

5 Document holder

6 Maintenance box holder (H)

7 Faceup tray (G)

8 Duplexing unit (D1)

9 Cleaning cloth holder

10 Cleaning cloth

Parent topic: Product Parts Locations

Table of Contents

Table of Contents3
WF-C20600/WF-C20750/WF-C21000 User's Guide15
Product Basics16
- Product Parts Locations16
- Using the Control Panel23
- Checking for Software Updates41
- Using Power Saving Settings42
- Using Fire os Printing49
- Using the Mopria Print Service50
- Using Windows 10 Mobile Printing50
- Using Epson Print and Scan App with Windows Tablets51
Wi-Fi or Wired Networking52
- Network Security Recommendations52
- Wi-Fi Infrastructure Mode Setup53
  - Selecting Wireless Network Settings from the Control Panel54
- Wi-Fi Direct Mode Setup56
  - Enabling Wi-Fi Direct Mode57
- Wi-Fi Protected Setup (WPS)59
  - Using WPS to Connect to a Network59
- Printing a Network Status Sheet61
- Printing a Network Connection Report61
  - Network Connection Report Codes and Messages63
- Configuring Email Server Settings69
- Changing or Updating Network Connections70
Enabling Epson Universal Print Driver (PCL) or Postscript Printing74
- Installing the Epson Universal Print Driver - Windows74
- Installing the Postscript (PS3) Printer Software - Windows78
- Installing the Postscript (PS3) Printer Software - Mac78
- Selecting PDL (Page Description Language) Settings79
Loading Paper86
Loading Paper in the Cassettes and Paper Tray86
Using the Optional Paper Cassette Lock91
- Paper Loading Capacity92
- Double-Sided Printing Capacity97
- Compatible Epson Papers (U.S. and Canada)99
- Compatible Epson Papers (Latin America)100
- Paper or Media Type Settings - Printing Software100
- Selecting the Paper Settings for each Source - Control Panel101
  - Paper Type Settings - Control Panel103
- Selecting Default Paper Settings - Administrator104
  - Selecting the Default Printer Settings105
    - Paper Source Settings Options106
  - Selecting the Universal Print Settings106
    - Universal Print Settings Options107
Placing Originals on the Product109
- Placing Originals on the Scanner Glass109
- Placing Originals in the Automatic Document Feeder111
Copying115
- Copying Documents or Photos115
- Copying Options117
Printing from a Computer122
- Printing with the Standard Epson Printer Software - Windows122
- Printing with the Epson Standard Printer Software - Mac150
- Printing with the Postscript (PS3) Printer Software - Windows175
  - Selecting Basic Print Settings - Postscript Printer Software - Windows175
  - Selecting Default Print Settings - Postscript Printer Software - Windows178
- Printing with the Postscript (PS3) Printer Software - Mac179
  - Selecting Basic Print Settings - Postscript Printer Software - Mac180
- Cancelling Printing Using the Product Control Panel184
Scanning185
- Starting a Scan185
- Scanning in Epson Scan 2215
- Scanning with Document Capture Pro or Document Capture223
- Entering a User ID and Password for Scanning239
Faxing240
- Connecting a Telephone or Answering Machine240
- Setting up Fax Features246
- Setting up Contacts and Contact Groups261
- Sending Faxes270
- Sending Faxes from the Product Control Panel271
- Sending a Fax Using the Keypad, Contact List, or History271
- Receiving Faxes286
- Checking Fax Status292
- Printing Fax Reports293
  - Fax Report Options294
Using External USB Devices with Your Product295
- Connecting a USB Device295
- Disconnecting a USB Device295
- Viewing and Printing from the LCD Screen296
  - Printing JPEG Photos296
    - Print Setting Options - JPEG Mode298
  - Printing TIFF and PDF Files300
    - Print Setting Options - TIFF Mode302
    - Print Setting Options - PDF Mode304
- Transferring Files on a USB Device305
  - Setting up USB Device Access306
Using Your Product's Internal Storage307
- Storage Folder Types307
- Printing a Stored File309
- Saving Stored Files to an External USB Device311
- Emailing Stored Files316
- Saving Stored Files to a Network Folder320
- Saving Stored Files to Cloud Services325
- Storage Menu Options327
- Searching for Folders and Files330
- Deleting Folders and Files from Storage331
- Changing the Storage Period of Files333
- Restricting Shared Folder Access334
Replacing Ink Cartridges and Maintenance Boxes335
- Check Cartridge and Maintenance Box Status335
- Purchase Epson Ink Cartridges and Maintenance Box (U.S. and Canada)340
- Purchase Epson Ink Cartridges and Maintenance Box (Latin America)340
- Ink Cartridge and Maintenance Box Part Numbers340
- Removing and Installing Ink Cartridges341
- Replacing the Maintenance Box343
Adjusting Print Quality345
- Print Head Maintenance345
  - Checking the Nozzles Using the Product Control Panel345
  - Cleaning the Print Head Using the Product Control Panel348
Cleaning and Transporting Your Product350
- Cleaning Your Product350
- Cleaning the Scanner Glass350
- Cleaning the Automatic Document Feeder352
- Moving or Transporting Your Product356
Solving Problems357
- Viewing the Help Screen357
- Product Status Messages358
- Job Status Error Codes361
- Running a Product Check366
- Resetting Control Panel Defaults368
- Solving Setup Problems370
  - Product Does Not Turn on or off370
  - Noise after Ink Installation370
  - Software Installation Problems370
- Solving Network Problems371
  - Product Cannot Connect to a Wireless Router or Access Point372
  - Network Software Cannot Find Product on a Network373
  - Wireless Network Connection Is Unstable on a Mac374
  - USB 3.0 Connection Is Unstable When Using a USB 2.0 Cable375
  - Wired Network Connection Becomes Unstable375
  - Product Does Not Appear in Mac Printer Window376
  - Cannot Print over a Network376
  - Cannot Scan over a Network378
- Solving Copying Problems379
  - Product Cannot Copy379
  - Product Makes Noise, but Nothing Copies379
  - Product Makes Noise When It Sits for a While380
- Solving Copy Quality Problems380
  - Copies Have Incorrect or Faint Colors380
  - Position, Size, or Margins of Copies Are Incorrect381
- Solving Paper Problems381
  - Paper Feeding Problems382
  - Originals Do Not Feed from the Automatic Document Feeder383
  - Paper Jam Problems384
  - Paper Ejection Problems384
- Solving Problems Printing from a Computer384
  - Nothing Prints385
  - Product Icon Does Not Appear in Windows Taskbar386
  - Printing Is Slow387
  - Solving Page Layout and Content Problems388
  - Inverted Image389
  - Too Many Copies Print389
  - Blank Pages Print389
  - Incorrect Margins on Printout390
  - Incorrect Characters Print390
  - Incorrect Image Size or Position391
  - Slanted Printout392
- Solving Print Quality Problems392
  - White or Dark Lines in Printout392
  - Blurry or Smeared Printout393
  - Faint Printout or Printout Has Gaps395
  - Grainy Printout395
  - Incorrect Colors396
- Solving Scanning Problems397
  - Scanning Software Does Not Operate Correctly398
  - Cannot Start Epson Scan 2398
- Solving Scanned Image Quality Problems399
  - Image Consists of a few Dots Only399
  - Line of Dots Appears in All Scanned Images400
  - Straight Lines in an Image Appear Crooked400
  - Scanned Image Quality Problems401
  - Image Colors Are Patchy at the Edges402
  - Ripple Patterns Appear in an Image402
  - Scanned Image Edges Are Cropped403
- Solving Faxing Problems403
  - Cannot Send or Receive Faxes403
  - Cannot Receive Faxes with a Telephone Connected to Your Product406
  - Fax Memory Full Error Appears406
  - Fax Quality Is Poor407
  - Sent Fax Is Received in an Incorrect Size408
  - Received Fax Is Not Printed408
- Solving USB Device Problems409
- Cannot View or Print from a USB Device409
- Cannot Save Files on a USB Device409
- Cannot Transfer Files to or from a USB Device410
- Uninstall Your Product Software410
  - Uninstalling Product Software - Windows410
  - Uninstalling Product Software - Mac411
  - Where to Get Help (U.S. and Canada)412
  - Where to Get Help (Latin America)413
Technical Specifications415
- Windows System Requirements415
- Mac System Requirements416
- Paper Specifications417
- Printable Area Specifications418
- Scanning Specifications419
- Automatic Document Feeder (ADF) Specifications420
- Fax Specifications421
- Ink Cartridge Specifications422
- Dimension Specifications422
- Electrical Specifications424
- Environmental Specifications425
- Interface Specifications425
- External USB Device Specifications426
- Network Interface Specifications (U.S. and Canada)427
- Network Interface Specifications (Latin America)429
- Safety and Approvals Specifications (U.S. and Canada)430
- Safety and Approvals Specifications (Latin America)431
Notices433
- Important Safety Instructions433
- FCC Compliance Statement438
- Binding Arbitration and Class Waiver441
- Trademarks444
- Copyright Notice445
  - Libtiff Software Acknowledgment445

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Epson WF-M21000 Specifications

General

Brand	Epson
Model	WF-M21000
Category	All in One Printer
Language	English

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