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• Load pre-punched paper with the punched side toward you. Loading pre-punched paper in an
incorrect direction can cause paper jams or smears inside the product. Make sure the Prepunched
setting is set to On in the product's paper settings.
• Check the paper package for any additional loading instructions.
Caution: Do not use the following papers; they may cause paper jams, smears on the printout, or
damage to the printer.
• Papers that are wavy or damp
• Papers that have not dried after printing on one side
• Papers that are wadded or curled
• Papers that are torn, cut, or folded
• Papers that are too thick or thin
• Preprinted papers printed by other inkjet printers, thermal transfer printers, page printers, or copiers
• Papers that are perforated
• Papers that have stickers
• Papers held together with tape, staples, or paper clips
• Envelopes with adhesive surfaces or windows
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Paper Specifications
Using the Optional Paper Cassette Lock
You can use the optional paper cassette lock to keep a paper cassette locked. Make sure you keep the
key in a safe place.
You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or
epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
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