Code Condition/solution
311 A DNS error has occurred. Check the DNS settings for the server, computer, or access
point. Select Setup > System Administration > Wi-Fi/Network Settings > Advanced
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Setup > DNS Server.
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312 An authentication error has occurred. Check the Email Server Settings in the Setup
menu.
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313 A communication error has occurred. Check the server settings or network connection by
running a connection check. If you selected Off as the authentication method, make sure
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you select None for the email server authentication method.
314 The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the scan settings or lower the file size of the scanned image.
315 The memory is full. Retry after current jobs have finished processing.
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322 An authentication error occurred. Check the Location settings for scanning to Network
folder/FTP.
323 A communication error has occurred. Check the Location settings for scanning to
Network folder/FTP or the network connection.
324 A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in File Settings for scanning.
325 There is not enough storage space available in the specified folder. Increase the storage
space in the folder, delete unnecessary files, or lower the file size of the scanned image.
328 The destination was wrong or the destination does not exist. Check the Location settings
for scanning to Network folder/FTP.
331 A communication error occurred while acquiring the destination list. Make sure the
product is connected to the network correctly.
332 There is not enough space available for saving the scanned files in the specified folder.
Delete unnecessary files from the specified folder.
333 The destination could not be found because the destination information was uploaded to
the server before sending the scanned data. Select the destination again.
334 An error occurred while sending the scanned data.
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