Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is clear of any errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Fax Output setting on the product control panel and change
it, if necessary.
Parent topic: Solving Faxing Problems
Related references
Output Settings - Fax
Solving USB Flash Drive Problems
Check these solutions if you have problems using USB flash drives with your product.
Cannot View or Print from a USB Flash Drive
Cannot Save Files on a USB Flash Drive
Cannot Transfer Files To or From a USB Flash Drive
Parent topic: Solving Problems
Cannot View or Print from a USB Flash Drive
If you cannot view or print photos or documents from a USB flash drive inserted in your product, try these
solutions:
• Make sure memory devices are enabled.
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