11
Print Head Alignment ....................................................................................................................... 320
Aligning the Print Head Using the Product Control Panel ............................................................ 321
Cleaning the Paper Guide ................................................................................................................ 322
Cleaning and Transporting Your Product ............................................................................................. 324
Cleaning Your Product ..................................................................................................................... 324
Transporting Your Product ............................................................................................................... 327
Solving Problems .................................................................................................................................... 332
Checking for Software Updates........................................................................................................ 332
Product Status Messages ................................................................................................................ 333
Job Status Error Codes .................................................................................................................... 335
Running a Product Check ................................................................................................................ 339
Resetting Control Panel Defaults ..................................................................................................... 341
Solving Setup Problems ................................................................................................................... 342
Product Does Not Turn On or Off................................................................................................. 343
Noise After Ink Installation ........................................................................................................... 343
Software Installation Problems .................................................................................................... 343
Solving Network Problems ............................................................................................................... 344
Product Cannot Connect to a Wireless Router or Access Point .................................................. 344
Network Software Cannot Find Product on a Network................................................................. 346
Product Does Not Appear in Mac Printer Window ....................................................................... 347
Cannot Print Over a Network....................................................................................................... 347
Cannot Scan Over a Network ...................................................................................................... 348
Solving Copying Problems ............................................................................................................... 349
Product Makes Noise, But Nothing Copies.................................................................................. 350
Product Makes Noise When It Sits for a While............................................................................. 350
Originals Do Not Feed From the Automatic Document Feeder.................................................... 350
Solving Paper Problems................................................................................................................... 351
Paper Feeding Problems............................................................................................................. 352
Paper Jams Inside the Product.................................................................................................... 352
Paper Ejection Problems ............................................................................................................. 353
Solving Problems Printing from a Computer..................................................................................... 353
Nothing Prints.............................................................................................................................. 354
Product Icon Does Not Appear in Windows Taskbar ................................................................... 354
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