Epson WorkForce Pro WF-C5710

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238

2. If you are connecting a telephone or answering machine to your product using a second phone

cable, remove the cap from the EXT port on your product.

3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your

product.

Main Page

Table of Contents3
WF-C5710/WF-C5790 User's Guide15
Product Basics16
Using the Control Panel16
Control Panel Buttons and Lights17
Status Icon Information18
Changing LCD Screen Language19
Selecting the Date and Time19
Selecting Your Country or Region21
Setting a Password and Locking the Control Panel21
Entering Characters on the LCD Screen23
Using Presets23
Setting User Feature Restrictions (Access Control)26
Adjusting Control Panel Sounds27
Adjusting the Screen Brightness28
Turning off the Operation Time out Setting28
Preventing PC Connection Via USB29
Product Parts Locations30
Product Parts - Front31
Product Parts - Inside33
Product Parts - Back35
Using Power Saving Settings36
Changing the Sleep Timer Settings36
Changing the Power off Timer Settings37
Epson Connect Solutions for Smartphones, Tablets, and more37
Setting up Epson Connect Services38
Using Epson Email Print40
Using the Epson Iprint Mobile App40
Using Epson Remote Print41
Using Epson Scan to Cloud41
Using Airprint42
Using Google Cloud Print43
Setting up Google Cloud Print on a Chromebook44
Android Printing Using the Epson Print Enabler45
Using Fire os Printing45
Using Windows 10 Mobile Printing46
Using Epson Print and Scan App with Windows Tablets46
Printing and Scanning with NFC from Your Android Device47
Wi-Fi or Wired Networking49
Network Security Recommendations49
Wi-Fi Infrastructure Mode Setup50
Selecting Wireless Network Settings from the Control Panel51
Wi-Fi Direct Mode Setup53
Enabling Wi-Fi Direct Mode54
Wi-Fi Protected Setup (WPS)55
Using WPS to Connect to a Network56
Printing a Network Status Sheet57
Configuring Email Server Settings57
Changing or Updating Network Connections59
Accessing the Web Config Utility59
Changing a USB Connection to a Wi-Fi Connection60
Changing a Wi-Fi Connection to a Wired Network Connection60
Connecting to a New Wi-Fi Router61
Disabling Wi-Fi Features61
Enabling Epson Universal Print Driver (PCL) or Postscript Printing63
Installing the Epson Universal Print Driver - Windows63
Installing the Postscript (PS3) Printer Software - Windows67
Installing the Postscript (PS3) Printer Software - Mac67
Selecting PDL (Page Description Language) Settings68
PDL Print Configuration Options70
Selecting Printer Language and Interface Settings72
Printing Language and Interface Options74
Printing a PCL or PS3 (Postscript) Status Sheet74
Loading Paper76
Installing the Optional Paper Cassette Unit76
Enabling the Optional Paper Cassette - Windows78
Enabling the Optional Paper Cassette - Mac80
Loading Paper in the Cassette81
Loading Paper or Envelopes in the Rear Paper Feed Slot84
Paper Loading Capacity87
Double-Sided Printing Capacity90
Compatible Epson Papers91
Paper or Media Type Settings - Printing Software93
Selecting the Paper Settings for each Source - Control Panel94
Paper Type Settings - Control Panel95
Selecting Default Paper Settings - Administrator96
Selecting the Default Printer Settings96
Paper Source Settings Options98
Selecting the Universal Print Settings99
Universal Print Settings Options99
Placing Originals on the Product101
Placing Originals on the Scanner Glass101
Placing Originals in the Automatic Document Feeder102
Copying107
Copying Documents or Photos107
Copying Options108
Printing from a Computer112
Printing with the Standard Epson Printer Software - Windows112
Selecting Basic Print Settings - Windows113
Paper Source Options - Windows115
Print Quality Options - Windows115
Multi-Page Printing Options - Windows115
Selecting Double-Sided Printing Settings - Windows116
Double-Sided Printing Options - Windows118
Print Density Adjustments - Windows119
Selecting Additional Layout and Print Options - Windows120
Custom Color Correction Options - Windows122
Image Options and Additional Settings - Windows123
Header/Footer Settings - Windows124
Selecting a Printing Preset - Windows125
Selecting Extended Settings - Windows127
Extended Settings - Windows128
Printing Your Document or Photo - Windows129
Locking Printer Settings - Windows130
Locked Setting Options132
Entering a User ID and Password for Printing133
Selecting Default Print Settings - Windows134
Changing the Language of the Printer Software Screens135
Changing Automatic Update Options136
Printing with the Built-In Epson Driver - Windows 10 S137
Selecting Print Settings - Windows 10 S137
Printing with the Epson Standard Printer Software - Mac141
Selecting Basic Print Settings - Mac142
Paper Source Options - Mac145
Print Quality Options - Mac145
Print Options - Mac146
Selecting Page Setup Settings - Mac146
Selecting Print Layout Options - Mac147
Selecting Double-Sided Printing Settings - Mac148
Double-Sided Printing Options and Adjustments - Mac149
Managing Color - Mac150
Color Matching and Color Options - Mac151
Selecting Printing Preferences - Mac152
Printing Preferences - Mac153
Printing Your Document or Photo - Mac154
Checking Print Status - Mac155
Printing with the Epson Universal Print Driver - Windows155
Synchronizing Printer Settings - Epson Universal Print Driver - Windows156
Selecting Basic Print Settings - Epson Universal Print Driver - Windows157
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows160
Selecting Maintenance Options - Epson Universal Print Driver - Windows162
Extended Settings - Epson Universal Print Driver - Windows163
Selecting Default Print Settings - Epson Universal Print Driver - Windows164
Locking Printer Settings - Epson Universal Print Driver - Windows166
Epson Universal Print Driver Locked Setting Options167
Adding Network Printers - Epson Universal Print Driver - Windows168
Printing with the Postscript (PS3) Printer Software - Windows170
Enabling the Optional Paper Cassettes - Postscript Printer Software - Windows170
Selecting Basic Print Settings - Postscript Printer Software - Windows171
Selecting Additional Layout and Print Options - Postscript Printer Software - Windows175
Selecting Default Print Settings - Postscript Printer Software - Windows176
Printing with the Postscript (PS3) Printer Software - Mac177
Enabling the Optional Paper Cassettes - Postscript Printer Software - Mac178
Selecting Basic Print Settings - Postscript Printer Software - Mac179
Selecting Page Setup Settings - Postscript Printer Software - Mac184
Selecting Print Layout Options - Postscript Printer Software - Mac185
Sizing Printed Images - Postscript Printer Software - Mac186
Managing Color - Postscript Printer Software - Mac186
Printing Your Document or Photo - Postscript Printer Software - Mac187
Checking Print Status - Postscript Printer Software - Mac188
Cancelling Printing Using a Product Button188
Scanning190
Starting a Scan190
Starting a Scan Using the Product Control Panel190
Scanning to a Network Folder or FTP Server192
Scanning to Email194
Adding and Assigning Scan Jobs with Document Capture Pro - Windows196
Adding and Assigning Scan Jobs with Document Capture - Mac199
Scanning to a Memory Device199
Scanning to the Cloud201
Scanning Using Web Services for Devices (WSD) - Windows202
Control Panel Scanning Options203
Starting a Scan Using the Epson Scan 2 Icon205
Starting a Scan from a Scanning Program207
Starting a Scan from a Smart Device208
Entering a User ID and Password for Scanning209
Scanning with Document Capture or Document Capture Pro210
Setting the Operation Mode on the Product Control Panel211
Scanning with Document Capture Pro in Simple View - Windows211
Scanning with Document Capture Pro in Standard View - Windows214
Scanning with Document Capture - Mac217
Scanning in Epson Scan 2220
Available Document Source Settings223
Additional Scanning Settings - Main Settings Tab223
Additional Scanning Settings - Advanced Settings Tab224
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2225
Image Format Options226
Scan Resolution Guidelines227
Scanning Special Projects228
Scanning to a Sharepoint Server or Cloud Service - Windows228
Scanning to a Sharepoint Server or Cloud Service - Mac231
Scanning Multi-Page Originals as Separate Files - Windows232
Faxing236
Connecting a Telephone or Answering Machine236
Setting up Fax Features239
Setting up Basic Fax Features239
Using the Fax Setting Wizard239
Selecting the Line Type241
Setting the Number of Rings to Answer242
Selecting Advanced Fax Settings243
Send Settings - Fax244
Receive Settings - Fax245
Report Settings - Fax247
Basic Settings - Fax248
Security Settings - Fax250
Setting up the Fax Utility - Windows250
Setting up Fax Features Using the Fax Utility - Mac252
Setting up Contacts and Contact Groups253
Setting up Contacts Using the Product Control Panel254
Creating a Contact254
Editing or Deleting a Contact256
Creating a Contact Group257
Editing or Deleting a Contact Group259
Importing Contacts Using the Fax Utility - Windows260
Setting up Speed/Group Dial Lists Using the Fax Utility - Mac263
Sending Faxes265
Sending Faxes from the Product Control Panel265
Sending a Fax Using the Keypad, Contact List, or History266
Fax Sending Options268
Sending a Fax at a Specified Time270
Sending a Fax on Demand271
Sending a Stored Fax272
Dialing Fax Numbers from a Connected Telephone273
Sending Faxes Using the Fax Utility - Windows274
Sending Faxes Using the Fax Utility - Mac277
Receiving Faxes280
Fax Reception280
Receiving Faxes Automatically281
Receiving Faxes Manually281
Forwarding Received Faxes282
Receiving a Fax by Polling282
Saving Faxes to an External USB Device283
Saving and Viewing Received Faxes284
Selecting Received Fax Options Using the Fax Utility - Windows285
Checking Fax Status288
Printing Fax Reports289
Fax Report Options289
Using External USB Devices with Your Product291
Connecting a USB Device291
USB Device File Specifications291
Disconnecting a USB Device292
Viewing and Printing from the LCD Screen292
Printing JPEG Photos292
Printing TIFF Files294
Printing PDF Files295
Print Setting Options - Device Mode295
Transferring Files on a USB Device297
Setting up File Sharing for File Transfers from Your Computer297
Transferring Files from a USB Device to Your Computer298
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes299
Check Ink and Maintenance Box Status299
Checking Ink Status on the LCD Screen299
Checking Ink and Maintenance Box Status - Windows300
Checking Ink and Maintenance Box Status - Mac302
Purchase Epson Ink Packs and Maintenance Boxes304
Ink Supply Unit (Ink Pack) Part Numbers304
Removing and Installing Ink Packs305
Printing with Black Ink and Expended Color Ink Packs308
Printing with Expended Color Ink Packs - Windows308
Printing with Expended Color Ink Packs - Mac309
Conserving Low Black Ink with Windows310
Maintenance Box Replacement311
Adjusting Print Quality312
Print Head Maintenance312
Print Head Nozzle Check313
Checking the Nozzles Using the Product Control Panel313
Checking the Nozzles Using a Computer Utility315
Print Head Cleaning317
Cleaning the Print Head Using the Product Control Panel317
Cleaning the Print Head Using a Computer Utility318
Print Head Alignment320
Aligning the Print Head Using the Product Control Panel321
Cleaning the Paper Guide322
Cleaning and Transporting Your Product324
Cleaning Your Product324
Transporting Your Product327
Solving Problems332
Checking for Software Updates332
Product Status Messages333
Job Status Error Codes335
Running a Product Check339
Resetting Control Panel Defaults341
Solving Setup Problems342
Product Does Not Turn on or off343
Noise after Ink Installation343
Software Installation Problems343
Solving Network Problems344
Product Cannot Connect to a Wireless Router or Access Point344
Network Software Cannot Find Product on a Network346
Product Does Not Appear in Mac Printer Window347
Cannot Print over a Network347
Cannot Scan over a Network348
Solving Copying Problems349
Product Makes Noise, but Nothing Copies350
Product Makes Noise When It Sits for a While350
Originals Do Not Feed from the Automatic Document Feeder350
Solving Paper Problems351
Paper Feeding Problems352
Paper Jams Inside the Product352
Paper Ejection Problems353
Solving Problems Printing from a Computer353
Nothing Prints354
Product Icon Does Not Appear in Windows Taskbar354
Printing Is Slow355
Solving Postscript Printing Problems357
Nothing Prints Using the Postscript Printing Software357
Documents Print Incorrectly Using the Postscript Printing Software357
Accessing Printer Properties - Postscript - Windows358
Solving Page Layout and Content Problems358
Inverted Image359
Too Many Copies Print359
Blank Pages Print359
Incorrect Margins on Printout360
Incorrect Characters Print360
Incorrect Image Size or Position361
Slanted Printout362
Solving Print Quality Problems362
White or Dark Lines in Printout363
Blurry or Smeared Printout363
Faint Printout or Printout Has Gaps365
Grainy Printout366
Incorrect Colors367
Solving Scanning Problems368
Scanning Software Does Not Operate Correctly368
Cannot Start Epson Scan 2369
Solving Scanned Image Quality Problems369
Image Consists of a few Dots Only370
Line of Dots Appears in All Scanned Images370
Straight Lines in an Image Appear Crooked371
Image Is Distorted or Blurry371
Image Colors Are Patchy at the Edges372
Image Is too Dark372
Back of Original Image Appears in Scanned Image372
Ripple Patterns Appear in an Image372
Scanned Image Colors Do Not Match Original Colors373
Scanned Image Edges Are Cropped373
Solving Faxing Problems373
Cannot Send or Receive Faxes374
Cannot Receive Faxes with a Telephone Connected to Your Product376
Fax Memory Full Error Appears376
Sent Fax Quality Is Poor377
Sent Fax Is Received in an Incorrect Size377
Received Fax Quality Is Poor378
Received Fax Is Not Printed378
Solving USB Device Problems378
Cannot View or Print from a USB Device379
Cannot Save Files on a USB Device379
Cannot Transfer Files to or from a USB Device380
Uninstall Your Product Software380
Uninstalling Product Software - Windows380
Uninstalling Product Software - Mac381
Where to Get Help382
Technical Specifications383
Windows System Requirements383
Mac System Requirements384
Paper Specifications385
Printable Area Specifications386
Automatic Document Feeder (ADF) Specifications387
Scanning Specifications388
Fax Specifications388
Ink Pack Specifications389
Dimension Specifications390
Electrical Specifications390
Environmental Specifications391
Interface Specifications391
External USB Device Specifications392
Network Interface Specifications392
Safety and Approvals Specifications393
Postscript Fonts (WF-C5790)394
PCL Fonts (WF-C5790)395
PCL Mode 5 Symbol Sets (WF-C5790)398
Notices402
Important Safety Instructions402
General Product Safety Instructions402
Ink Pack Safety Instructions404
Wireless Connection Safety Instructions405
LCD Screen Safety Instructions405
Telephone Equipment Safety Instructions405
FCC Compliance Statement406
Binding Arbitration and Class Waiver408
Trademarks412
Copyright Notice412
Libtiff Software Acknowledgment413
A Note Concerning Responsible Use of Copyrighted Materials413
Default Delay Times for Power Management for Epson Products414
Copyright Attribution414

Epson WorkForce Pro WF-C5710 - Page 238

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