Troubleshooting for Copying
You see banding (light lines) in your prints or copies
❏ Make sure you select the correct paper type.
& “Selecting Paper” on page 91
❏ Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction.
& “Loading Paper” on page 25
❏ Perform a nozzle check first and then clean the print head that shows a defect in the nozzle check result.
& “Checking the Print Head Nozzles” on page 134 and “Cleaning the Print Head” on page 135
❏ Align the print head. If a quality is not improved, try aligning using the printer driver utility.
& “Aligning the Print Head” on page 138
❏ For best results, use up ink cartridge within six months of opening the package.
& “Replacing an ink cartridge” on page 130
❏ If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting or shift the position of
your original.
Your print is blurry or smeared
❏ Make sure you select the correct paper type.
& “Selecting Paper” on page 91
❏ Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction.
& “Loading Paper” on page 25
❏ Perform a nozzle check first and then clean the print head that shows a defect in the nozzle check result.
& “Checking the Print Head Nozzles” on page 134 and “Cleaning the Print Head” on page 135
❏ Align the print head. If a quality is not improved, try aligning using the printer driver utility.
& “Aligning the Print Head” on page 138
❏ To clean the inside of the product, make a copy without placing a document on the document glass/ADF.
❏ Try to use the genuine Epson ink cartridges and paper recommended by Epson.
Your print is faint or has gaps
❏ Make sure you select the correct paper type.
& “Selecting Paper” on page 91
WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide
Troubleshooting for Copying
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