Error Messages Solutions
No dial tone detected. Run Check Fax Connection under
Fax Settings in Setup menu.
Make sure the phone cable is connected correctly and the phone
line works.
& See “Connecting to a Phone Line” on page 14
If you connected the product to a PBX (Private Branch Exchange)
phone line or Terminal Adapter, turn off the Dial Tone Detection.
Select Fax Settings > Communication > Dial Tone Detection >
Off.
Combination of IP address and subnet mask is invalid. See
your documentation.
Refer the online Network Guide.
Recovery Mode The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
Paper Jams
!
Caution:
Never touch the buttons on the control panel while
your hand is inside the product.
Note:
❏ Cancel the print job if prompted by a message from
the LCD screen or the printer driver.
❏ After you have removed the jammed paper, press the
button indicated in the LCD screen.
Removing jammed paper from
the rear cover
A
Pull out the rear cover and carefully remove the
jammed paper.
B
Carefully remove the jammed paper.
C
Open the rear cover and carefully remove the
jammed paper.
D
Reattach the rear cover.
Basic Guide
Basic Troubleshooting
22
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