Warranty
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1. Express warrantee
1.1 This document sets out the warrantee that applies in respect of Escea products purchased in
countries/regions administered by Escea Distributors listed in the appendix.
1.2 This warrantee is valid only within the country of purchase.
1.3 This warrantee applies to new Escea products purchased after January 1, 2014.
2. Nature of warrantee
2.1 Subject to the exclusions in section 3 and clauses 2.2 – 2.5, we undertake to put right any
defects of materials or workmanship by Escea for the periods specified below:
*From date of purchase
2.2 Where an Escea product is covered by a parts and labor warrantee, the warrantee covers
both the repair by Escea of the defective part or the provision of a spare part to replace the defective
part and the installation of that part.
2.3 Where an Escea product is covered by a parts only warrantee, the warrantee covers only the
repair by Escea of the defective part or the provision of a spare part to replace the defective part and
does not include costs associated with the removal of the defective part or the installation of the
repaired or replaced part.
2.4 Due to ongoing product development, Escea reserves the right to change any specifications
listed in this warrantee without notice.
2.5 Escea or Escea distributor must preauthorize all warrantee work.
3. Warrantee exclusions
3.1 This warrantee excludes:
3.1.1 Improper installation, failure to function due to accident, negligence or misuse, alteration or
adjustment of the manufacturer's settings of components, any other alteration, lack of proper and
regular maintenance, incidental or consequential damage, damage incurred while the appliance is in
transit, and act of God.
3.1.2 Any repair and replacements of parts that are subject to normal wear and tear during the
warrantee period, including paint, gaskets, batteries, and the discoloration of glass or the fuel bed.
3.1.3 Minor expansion, contraction, or movement of certain parts causing noise;
3.1.4 Changes in the interior/exterior surface finishes (e.g. any staining or soot/smoke damage
caused by flue products);
3.1.5 Damage to surfaces caused by fingerprints, scratches, or melted items;
3.1.6 Damage caused by abnormally corrosive environments (e.g. sea salt corrosion);
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