Warranty
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3.1.7 The use of products, including flue systems, that are not specified by Escea;
3.1.8 Damage caused by the installation of indoor fires outdoors and outdoor fires indoors;
3.1.9 Cost of building work to access parts that need change or repair of wall afterwards;
3.1.10 Cost of travel if the fireplace is installed further than the distance from the nearest service centre as
specified in the appendix.
3.1.11 Subjective factors (e.g. like noise or smell) that have been investigated by Escea (or their technicians)
and confirmed to be within normal operational parameters;
3.1.12 Any differences in fireplace appearance from Escea promotional images that is due to printing limitations,
environmental factors or gas type.
3.1.13 Damage caused by water entering the Escea indoor products;
3.1.14 Any consequential damage (refer to section 4);
3.2 No dealer, distributor, or similar person has the authority to warrant Escea products beyond the terms
contained in this warrantee.
3.3 This warrantee is automatically voided if the appliance's serial number has been removed or altered in
any way.
4. LIMITATION OF REMEDIES:
4.1 TO THE EXTENT PERMITTED BY LAW:
4.1.1 This limited warrantee, and the remedies set forth above, are exclusive and in lieu of all other
warrantees, remedies and conditions, whether verbal or written, statutory, express or implied.
4.1.2 Escea specifically disclaims any and all statutory or implied warrantees and conditions, including,
without limitation, warrantees of merchantability, fitness for a particular purpose and warranties
against latent defects.
4.1.3 Except as provided herein, Escea is not responsible for direct, special, incidental or consequential loss
or damages resulting from any breach of warrantee or condition, or under any other legal theory,
including but not limited to the loss of any of the following: use; revenue; actual or anticipated profits
(including loss of profits on contracts); use of money; anticipated savings; business; opportunity;
goodwill; reputation; any or indirect or consequential loss or damage howsoever caused including the
replacement or equipment and property.
4.1.4 Some states in Canada and in some States in the United States do not allow the exclusion of incidental
or consequential damages, so the above limitation may not apply to buyer.
5. How to make a warrantee claim
5.1 To make a claim under this warrantee, follow the process outlined in the appendix.
5.2 To make a valid claim under this warrantee, you must:
5.2.1 Lodge the claim with us as soon as you first become aware of the breakdown;
5.2.2 Provide us with the Escea product serial number;
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