ESI Feature Phone - Basic Phone Usage

User’s Guide ESI Feature Phone operation
E.5
Basic phone use
Outside calls
To answer (double-ring cadence): Lift the handset or press SPEAKER. If using a Cordless Handset, either
press TALK or remove the Cordless Handset from its charging cradle.
To place: Lift the handset or press SPEAKER. Then either press an unlit line key or dial 9 (or 8 or 71–76)
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to
be assigned an outside dial tone. On a Cordless Handset, press TALK and dial 9 (or 8 or 71–76).
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To hang up: Replace the handset or press RELEASE or — if using the speakerphone —
press SPEAKER. If using a Cordless Handset, press TALK or put the Handset in its charging cradle.
Important: If you’re using a VoIP-enabled system, be aware that your outside phone lines’ quality can affect the
audio quality of local and Remote IP Feature Phone(s). Due to the interface between advanced, packet-
based phone systems and the traditional public telephone network, a poor-quality phone line can
degrade audio quality, causing an echo on outside calls. An occasional echo isn’t unusual and doesn’t
necessarily indicate a problem with your system or lines; however, if this problem occurs persistently,
contact your Certified ESI Reseller for assistance.
Internal calls
To answer (single-ring cadence): In hands-free mode, answer directly through the speakerphone or pick
up the handset. Or, to answer a ringing call, lift the handset or press SPEAKER. If using a Cordless Handset,
either press TALK or remove the Cordless Handset from its charging cradle. (To receive a “hands-free-
answer” call on a Cordless Handset, you must be using a headset.)
To place: Lift the handset and dial the extension number or press a station key (see “Direct station
selection,” page E.6). On a Cordless Handset, press TALK or dial the extension.
To hang up: Replace the handset or press RELEASE or press the station key again or — if using the
speakerphone — press SPEAKER. If using a Cordless Handset, press TALK or put the Handset in its
charging cradle.
Shortcut for either outside or internal calls on speakerphone-equipped ESI phones:
If you press a station key or dial an extension number, the phone system automatically activates
the speakerphone.
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What you dial to reach an outside line depends on your system’s particular setup. If you’re not sure, consult your administrator.