User’s Guide Introduction
A.5
12-Key Feature Phone
The 12-Key Feature Phone includes the basic, most commonly used phone features. This simplified model is
available only as a digital model and doesn’t support IP, ESI’s VIP family of software applications
1
, the
Expansion Consoles, speakerphone operation
2
, or Esi-Dex.
Volume/scroll keys
1-line,
16-character display
Speaker
9 programmable
feature keys (pg. C.2)
P/UP (pickup) key (pg. E.15)
PAGE key (pg. E.15)
PROG/HELP combo key
for phone programming
(pg. C.2) and access to
Verbal User Guide
and tutorial (pg. B.1)
Fixed feature keys
(pg. E.2)
Note: The following features aren’t available on a 12-Key Feature Phone:
• Certain special keys and features (see “Special keys,” page F.1).
• Esi-Dex.
• ACD operation.
Additionally: to use voice mail, conference calling and mute/DND on a 12-Key Feature Phone, you must
program these features into programmable feature keys (see “Programmable feature keys,” page C.3, and
“Optional features,” page F.14).
Hint: On any of these ESI phone varieties (including the Expansion Consoles), you can perform direct
programming by holding down a programmable feature key for at least two seconds (similar to how you
might program a car radio button). This isn’t applicable to the fixed-feature keys which, as their name
implies, are already programmed.
1
For information concerning these software applications, see the ESI Web site at www.esi-estech.com.
2
The 12-Key Feature Phone doesn’t have a hands-free microphone, and therefore can’t serve as a true two-way speakerphone.
Its speaker plays pages.
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