How to fix ESP GuardCamDeco Security Camera motion detection not working?
If motion detection is not working or is overreacting on your ESP Security Camera, ensure the sensitivity setting is turned ON. Also, remember that in motion detection mode, a moving object within the camera's viewing angle is required to trigger the motion sensor for recording.
Why are email alerts not working on my ESP Security Camera?
If the email alerts are not working for your ESP Security Camera, first, ensure that the email alert function is enabled. Also, verify that you have correctly set up the system configuration as suggested. Finally, double-check that the email address has been entered correctly.
How to improve low signal and image quality on my ESP GuardCamDeco Security Camera?
If you're experiencing low wireless signal and poor image quality on your ESP Security Camera, keep as much space as possible between the camera/mobile device and other wireless devices, as they can reduce signal strength. Additionally, clean the camera lens with a lens cleaning cloth.
Why does my ESP GuardCamDeco Security Camera show a memory card error?
If you're experiencing a memory card error with your ESP Security Camera, ensure the memory card is correctly inserted and formatted. For optimal performance, use the memory card provided in the package. Also, make sure you are using a Class 10 rated memory card.
What to do if the ESP GuardCamDeco Security Camera app doesn't record video?
If the ESP Security Camera app isn't recording video clips, first, check that the SD card is correctly inserted. Then, ensure the motion detection function is enabled. If it's the first time using the SD card, format it. Finally, make sure you're using a Class 10 rated memory card.
Why does my ESP Security Camera show no image?
If your ESP Security Camera displays no image, ensure the power adapter is functional and properly connected to a working electrical outlet. Try relocating the camera to improve wireless signal reception. Also, verify that the camera is correctly configured within the app and that your mobile device has a stable 3G/4G/Wi-Fi connection.
What to do if the ESP Security Camera app can't find the camera?
If the ESP Security Camera app cannot find the camera, ensure your network supports the DHCP protocol. Also, verify that the camera and your mobile device are connected to the same Wi-Fi router during the initial setup. Confirm that the Wi-Fi router is activated and that the camera is properly powered on. If issues persist, use the “ADD CAMERA” function to manually add the camera within the app.
List of items included in the GuardcamDECO package, such as the device, manual, and accessories.
Specifications for iOS, Android, storage, and bandwidth for optimal system performance.
Details on connecting the GuardcamDECO app via Wi-Fi, 3G, or 4G, and background app usage.
Precautions to avoid personal injury during installation and handling of the product.
Labels and descriptions of components visible on the front of the GuardcamDECO unit.
Labels and descriptions of components located on the underside of the GuardcamDECO unit.
Guidance on optimal installation height (2.5m) and the 90° motion detection range.
Instructions for connecting the N&L pole connector to the junction box, noting double insulation.
Steps to fasten the junction box to the wall and securely attach the device using the hex key.
Instructions for powering on the device after installation and adjusting LED brightness.
Advice on installing the camera on a flat surface for optimal waterproof protection.
Guide on downloading and installing the 'ESP GuardcamDECO' app on smart-phones or tablets.
Steps to connect your smart-device to the GuardcamDECO's Wi-Fi hotspot and launch the app.
Instructions for adding the GuardcamDECO to the app using system name, QR code, and security code.
Steps to connect the GuardcamDECO to your home Wi-Fi network via advanced settings.
Note on acceptable SSID formats for Wi-Fi connection, emphasizing English alphabet characters.
Description of the main app page listing registered devices and accessing live view.
Explanation of icons for adding devices, accessing settings, refreshing, and viewing information.
How to access advanced settings from the app's setting menu.
Procedure for deleting a paired GuardcamDECO device from the application.
How to view and playback motion-triggered events from the event list.
Instructions for enabling and setting a PIN code for app security upon launch.
Guidance on what to do if the PIN code is forgotten (delete and reinstall the app).
Steps to enable and configure push notifications for the GuardcamDECO on Android devices.
Note indicating that changes to push notification settings may take time to apply on iOS devices.
Description of the live view screen, including controls for light, auto mode, and brightness.
Explanation of buttons for taking snapshots, controlling volume, and starting/stopping video recording.
Instructions for using the two-way audio feature and triggering the manual alarm.
Information on where snapshots are saved on iOS devices (Camera Roll).
Information on where snapshots are saved on Android devices (Photo Gallery).
Details on how recorded video files are automatically saved to the inserted memory card.
Instructions on how to access the event edit menu using the designated icon.
Instructions for pausing/playing videos and activating/deactivating the audio function during playback.
How to switch to a full-screen view of the video during playback.
Instructions on how to select specific video files from the event list for deletion.
Steps to search for events by date/time and download video clips to your device.
Information that live view and recording stop during download and connection termination may occur.
Configuration for Admin Password and Device Security Password for system management and remote access.
Configuration for Wi-Fi network connection and email alert settings.
Settings for video quality, motion detection sensitivity, and automatic lighting modes.
Configuration for time zone, SD card management, and device information.
Details on the default admin password and how to change it for security.
Details on the default security code and how to change it for camera access.
Instructions for setting the correct time zone and daylight saving for the device.
Instructions for connecting the camera to a Wi-Fi network, recommending WPA/WPA2/PSK.
Recommended settings for configuring Gmail for email alerts, including SMTP details.
Adjusting video stream quality for optimal viewing based on bandwidth.
Selecting power line frequency and video color tone (warm yellow/cool-white).
Improving night view video image by selecting from 5 brightness levels.
Explanation of PIR as hardware-based biomass detection for motion sensing.
Setting up the lighting auto mode with options like 'By Trigger' or 'By manual schedule'.
Instructions for formatting the memory card, which erases all data.
Enabling overwriting of oldest files when the memory card is full to save new recordings.
Display of device version, total size, and available size of the memory card.
Solutions for when the mobile app cannot detect or connect to the camera.
Solutions for when the Wi-Fi router is not appearing in the device's network list.
Solutions for when no image is displayed on the app, checking power and configuration.
Solutions for low wireless signal strength or poor image quality, including placement and cleaning.
Solutions for motion detection not working or over-reacting, checking sensitivity settings.
Solutions for when the app cannot record video clips, checking SD card and motion detection.
Solutions for email alerts not functioning, checking configuration and email address.
Solutions for memory card errors, ensuring correct insertion, formatting, and card type.
Solutions for incorrect date and time display, checking time zone and internet connection.
Technical details for network parameters like Wi-Fi and camera features including sensor and storage.
Specifications covering video/audio compression, mobile device requirements, and general parameters.
General| Brand | ESP |
|---|---|
| Model | GuardCamDeco |
| Category | Security Camera |
| Language | English |
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