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Troubleshooting (continued)
The motor does not run or is humming.
The pump is not running.
The impeller is stuck or jammed with
debris.
Inspect the impeller area for any
debris that may have entered.
Remove as needed. Make sure
impeller rotates freely.
Check the cooling vents at the back of
the pump’s motor. Remove any
foreign objects if present.
If all items above check out OK, the
motor has failed. Replace the pump.
The pump is not getting any power.
□ Check the outlet where the pump
is plugged in. Make sure it has
power. If no power, check your
home’s fuse or circuit breaker
panel and repair as needed.
□ Ensure the pump’s plug is also
making good contact in the outlet.
□ Check to see if the GFCI outlet
needs to be reset.
Check and replace the brushes.
The pump has overheated from dry
running.
Unplug the power and wait for 30
minutes, then plug the power cord
back in the outlet.
The internal connection or motor has
failed.
If all items above check out OK, the
motor has failed.
The liquid temperature is below 32°F
or above 95°F.
Do not operate the pump in
temperatures as indicated.
The impeller wears out quickly.
Sand, dirt or other grit in the water is
accelerating wear.
This pump is designed to pump clear
water only. If there is dirt or grit in the
water, the internal parts of the pump
will wear at an accelerated rate.
Some liquid other than water is being
pumped.
This pump is designed to pump clear
water only. Pumping anything other
than clear water will void the warranty.
The pump has picked up debris that
caused the damage or has run dry for
too long.