TROUBLESHOOTING
Solid fuel is not igniting or taking longer than expected to ignite:
Power supply interrupted Check the LED at the ignition switch is lighting when pressed. Check cord is connected & turned on. Check power is being supplied to
appliance (power outage or tripped circuit breaker). Check that retractable power cord has not been pulled out too far (it can interrupt the
internal power connection).
Poor type of solid fuel used Fuel may be wrong size (parts too large). Break up larger parts so they can ignite easier. Purchase a dierent type of charcoal and try. We
recommend using 100% natural lump charcoal in this appliance (see everdurebyheston.com).
Solid fuel is damp Solid fuels can become damp over time, which retards ignition. Store in a dryer place & repurchase fresh solid fuel.
Solid fuel incorrectly distributed in charcoal
chamber
Follow the instructions on placing the solid fuel in the charcoal chamber. If charcoal has compacted down tight, remove some solid fuel so air
can ow freely through and assist in ignition. If too little fuel is used, the heat and ignition may not pass as fast between separate pieces.
Timer or element not working Remove fuel and check LED on ignition switch is lighting up when pressed. Check for heat from the element (without fuel this should run for 7
minutes before turning o) with a hand at a safe distance. If not running, contact your nearest Service Centre.
Internal components not aligned correctly Check element heat shield, support bracket and element are correctly positioned. Check charcoal chamber is correctly allocated in lower tabs.
Check charcoal grid is correctly allocated in charcoal chamber.
Barbeque not cleaned Check ash has not collected inside the element bowl or heatshield, or blocked the charcoal grid.
Weather conditions and ambient
temperature
Cold, windy and wet conditions will aect the ignition and combustion process. Move barbeque to a more suitable location.
Rotisserie not operating:
Power supply interrupted Check the LED at the rotisserie switch is lighting when pressed. Check cord is connected & turned on. Check power is being supplied to
appliance (power outage or tripped circuit breaker). Check that retractable power cord has not been pulled out too far (it can interrupt the
internal power connection).
Rotisserie rod not seated in motor correctly Remove rod from poles and check motor socket is rotating. Check rod handle is fully extended. Place rod in motor and check handle end is
correctly allocated in the slot and keyway of the left hand pole.
Rotisserie overloaded Check rod rotates without food, and then with food. Remove some of the food from the rotisserie and try again
Rotisserie motor has jammed Motor or internal parts have seized. Contact your nearest Service Centre.
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