RS700
025
Troubleshooting
For other abnormalities, please contact the customer service center. Do not disassemble or repair the main unit at your discretion.
Problem Solution
The Power is not turned on.
1. Check if the system power switch on the bottom of the main unit is on.
2. Check if the battery is discharged. Recharge the battery fully and start the main unit again.
The main unit does not charge.
1. Check if the power adaptor complies with the specifications.
2. Check if the power adaptor is correctly connected.
Remote control does not work.
1. Check if the System Power Switch on the main unit is on.
2. The remote control does not operate while recharging.
3. Replace the batteries of the remote control with new ones.
4. Check if the remote control is located 5 m or longer from the main unit.
The main unit does not work.
1. Check battery level or errors through the LED lamp.
2. Turn on and off the System Power Switch and restart the main unit.
Driving or cleaning force is weak.
1. Check if the water supply mop kit or the mops are installed correctly (refer to page15 or 19).
2. If the mops or the bottom of the main unit is too moist, remove moisture and restart.
3. Check if foreign substances like a long string are caught in the water supply mop kit or mop guide kit .
4. Firmly tighten the screw of the rotating plate on the bottom of the main unit. (refer to page22)
5. The main unit is made to be operated in the home (floor) environments.
The main unit action is not
workingnormally during cleaning.
1. check whether there is any foreign substance in the cliff detection sensors in the bottom of the main unit.
2. clean the cliff detection sensors (refer to page 22)
3. check whether there is any foreign substance in the obstacle detection sensors in the front of bumper.
4. clean the obstacle detection sensors (refer to page 22)
The operational noise is louder than
normal.
1. Check if any foreign substances are caught in the rotating plate of the main unit.
2. Loose screw of the rotating plate may cause noise.
The operating time is short.
1. Charge the battery until it is full.
2. If the battery is completely discharged, operating time of the main unit can be shortened.
3. Check if the LED lamp blinks in red while charging. The LED lamp blinking in red may be a sign indicating
that battery is abnormal, so turn of f the System Power Switch and contact the customer service center.
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