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BEFORE YOU CALL FOR SERVICE
User warnings
Please read the following pages before you call for service.
Your washer is capable of diagnosing its own problems. If your washer gives a musical
series of beeps every 5 seconds it is telling you that it has a problem which you can solve
using the checklist below.
Your machine sounds a musical series of beeps* every 5 seconds and displays a user
warning on the screen:
PROBLEM DISPLAYED AS WHAT TO DO
The washer is
not getting any
hot water.
Hot water supply is not hot enough to maintain the wash
temperature you have selected. Select a lower wash temperature.
Inlet hose filters may be blocked and should be cleaned
or replaced.
There may be a kink in the hose. Undo the hose to remove the
kink, and reattach. Damaged hoses should be replaced.
Ensure hot tap has been turned on.
Check inlet hoses are connected to the correct taps.
The washer is
not getting any
cold water.
Ensure cold tap has been turned on.
Inlet hose filters may be blocked and should be cleaned
or replaced.
There may be a kink in the hose. Undo the hose to remove the
kink, and reattach. Damaged hoses should be replaced.
Check inlet hoses are connected to the correct taps.
Cold water temperature exceeds recommended limits, refer to
‘Installation instructions - Water supply’.
The flow rate of the supply water is too slow. Refer to a
registered plumber for advice.
The washer is
not getting any
water.
Ensure taps have been turned on.
Inlet hose filters may be blocked and should be cleaned
or replaced.
There may be a kink in the hose. Undo the hose to remove the
kink, and reattach. Damaged hoses should be replaced.
The drain hose is too low or the drain hose is pushed into the
standpipe too far and the water is siphoning out of the washer,
refer to ‘Installation instructions - Draining’.
The flow rate of the supply water is too slow. Refer to a
registered plumber for advice.
*The beeps are the same sound your washer makes when you turn it on at the wall.
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