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Before you call for service
User warnings
Your washer is capable of diagnosing a number of its own problems. It will sound a continuous
series of beeps and display a code when it has a problem that you can correct yourself. All
control panel lights will turn off and the code will be displayed to inform you what the problem
is. To stop the beeps, press any button on the control panel. Do not try to continue washing once
you stop the noise. You must address the problem the washer is alerting you to.
Check this chart before you call for service.
Description Displayed as What should you do?
Water is not
getting to the
machine
Check the taps have been turned on.
If there is no hot water connection the machine will heat the
water itself, but there must be a cold water connection to the
cold valve.
Check the hose connections. If the cold water supply is
connected to the hot valve and there is no connection to the
cold valve the machine will not fill.
Check the inlet hose filters are not blocked, the hoses are not
kinked and are attached correctly.
Check that the drain hose is not too low or pushed into the
standpipe too far. This will cause the water to siphon out of
the machine.
Check the cold water temperature does not exceed the 35°C
temperature requirement.
Check the water flow rate. It maybe too low.
Wash load is
out of balance
Touch START / PAUSE to try the spin again.
If the out of balance persists, pause the cycle, manually
redistribute the load and touch START / PAUSE to spin again. If
necessary, stop the cycle, select SPIN and touch START / PAUSE.
If the problem persists, check the machine is correctly levelled.
Too many
suds
Machine will stop and flash “Sud LOC” for 10 minutes while
waiting for suds to dissipate. The machine will not beep during
this time. After 10 minutes the machine will automatically
restart. At any point during that 10 minutes you can press
START / PAUSE to restart the machine, but it is recommended
that the machine be left to restart automatically.
Check you are using a suitable detergent.
Check you are not overdosing the detergent.
Check the standpipe height for the drain does not exceed
1200 mm.
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