Fora D40 - Resolving Measurement Issues

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Troubleshooting
1. Blood Glucose Measurement
1. If the monitor does not display a message after inserting a test strip:
2. If the test does not start after applying the sample:
POSSIBLE CAUSE WHAT TO DO
Test strip inserted upside down or
incompletely.
Insert the test strip with contact bars
end rst and facing up.
Defective monitor or test strips. Please contact customer service.
POSSIBLE CAUSE WHAT TO DO
Insufcient blood sample.
Repeat the test using a new test strip
with larger volume of blood sample.
Defective test strip. Repeat the test with a new test strip.
Sample applied after automatically
shutoff (3 minutes after last user
action).
Repeat the test with a new test strip.
Apply sample only when ashing
"
" appears on the display.
Defective monitor. Please contact customer service.