(1) Please add the camera as a trusted site to resolve this issue. The steps are
IE browser → Tool → Internet Properties → Security → Trusted sites → Sites → Add
(2) Open IE browser, then right click, select “Run as administrator”
6.1.5 Subnet doesn’t match
Check whether your ipcamera in the same subnet of your computer. The step is Control Panel(Network
Connections→Dbclick Local Area Connections → Choose General → Properties.(Figure 3.23/3.24) Check
subnet mask, IP address and gateways. When you set IP address please make sure they are in the same
subnet. Otherwise you can't access camera.
6.1.6 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will
see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser
→Tool→Internet Proper→Security→Custom Level→ActiveX control and Plug-ins. Three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 7.10
If you allow the ActiveX running, but still could not see living video. Please change another port number to try.
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