Find the Error Find the Solution
Using the LCD
1. Follow the messages on the LCD.
2.
See the Online User's Guide: Error and
Maintenance Messages
Error and Maintenance Messages
The most common error and maintenance messages are shown in the table.
Error Message Cause Action
2-sided Disable
The back cover of the
machine is not closed
completely
.
Close the back cover of the machine
until it locks in the closed position.
Cartridge Error Put
the Toner Cartridge
back in.
The toner cartridge is not
installed correctly
.
Remove the toner cartridge and drum
unit assembly. Take out the toner
cartridge, and put it back in the drum
unit again. Reinstall the toner
cartridge and drum unit assembly in
the machine.
Cover is Open
The front cover is not
completely closed.
Open and then firmly close the front
cover of the machine.
The fusing unit cover is not
completely closed or paper
was jammed in the back of
the machine when you
turned on the power
.
Close the fusing unit cover located
inside the back cover of the machine.
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
If the error message remains, press,
.
Document Jam
The document was not
inserted or fed correctly
, or
the document scanned from
the ADF was too long.
Remove the jammed paper from the
ADF unit.
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