7.3 Items to check before contacting the agent where you bought
the scanner
117
7
TROUBLESHOOTING
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Imaging system trouble
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Other
Item findings
Type and version of scanner driver
Type of interface controller (Example)
made by Adaptec
SCSI Card 2940Au
OS (Windows
®
)
Software application (Example) ScandAll 21
(Example) Acrobat
Item findings
Can both the original document
and scanner image be sent by
e-mail or Fax?
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