3.2 Items to Check Before Contacting the Agent Where You Bought the Scanner
fi-60F Image Scanner Operator’s Guide 35
TROUBLESHOOTING
3
■ Installation or PC connection issues
■ Problem at the time of personal computer connection
■ Imaging system trouble
■ Other
Item findings
OS (Windows)
Displayed error message
Interface USB 2.0
Interface controllers (Example)
Made by Intel, 82801EB
Item findings
Type and version of scanner driver
Type of interface controller (Example)
Made by Intel, 82801EB
OS (Windows)
Application software (Example) ScandAll PRO Lite
Item findings
Can the scanner image and the
document be sent by e-mail or Fax?
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