Error message/cause Troubleshooting
Keyboard controller error
► Switch off the notebook with the ON/OFF
button.
► W
ait 3 - 5 seconds and switch on t
he
not
ebook again.
Keyboard error
If you use an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key ► Make sure that no key is pressed.
Operating system not found
► Check in the BIOS Setup whether your hard
disk has been set c
orrectly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
► Press the
F1
function key to start the
operating system.
during the self-test before starting the operating
system.
► Press the function key
BIOS Setup.
to access the
Previous boot incomplete - Default configuration
used Default values have been set for certain
settings because of an error which occurred in
the previous system boot. Check the settings in
the BIOS Setup.
► Press the
F1
function key when prompted
t
o do so.
Real time clock error
► Contact your sales outlet or our customer
service center.
n
nnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz
► Contact your sales outlet or our customer
service center.
System battery is dead - Replace and run SETUP
► Contact your sales outlet or our customer
service center.
System cache error - Cache disabled
► Contact your sales outlet or our customer
service center.
System timer error
► Contact your sales outlet or our customer
service c
enter.
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