Troubleshooting and ti ps
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Follow the safety notes in the " Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, p roceed as follows:
► Make a note of the step s and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service De sk.
You will find the telephone numbers at "https:/ /support.ts.fujitsu.com/servicedesk".
Have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configura tion and all peripheral devices connected to yo ur system.
• Your sales contract.
Our notebooks
have been designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to optimise compon ents and equipment
in terms of we
ight, space and energy requ irements. Depending o n the particular
configuratio
n you have pu rchased, it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g .
games with i
ntensive 3D g raphics. Updating y our hardware with drivers which have not
been appro
ved by Fujitsu Technology So lutions may result in perfo rmance losses, da ta
losses or m
alfunction of the equipment. A list of approved drivers and current BIOS
versions c
an be d ownloaded from: "
https://support.ts.fujitsu.com/d ownload"
Fujitsu 79
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