Fujitsu SE500 Operating Manual

Periphery ETERNUS LT40 S2 tape library
U41861-J-Z126-1-76 55
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Dokuschablonen 19x24 Version 7.4us für FrameMaker V7.x vom 09.02.2010 © cognitas GmbH 2001-2010
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4.2.7 Error handling
Problem Solution
Power supply
No display messages
appear
– Make sure the power is connected.
– Make sure the power switch is on.
– Power cycle the library.
– Contact Customer Support.
Tape movement
Tape stuck in drive – Detach the tape library while BS2000 is operating
(/DETACH-DEVICE). This eliminates the BS2000 software as a
problem source.
– Power cycle the library, allow it to complete initialization, which in
rare cases can take as long as 10 minutes, and then retry
unloading the tape using the library operator control panel.
– Allow the tape drive to complete all operations. This may take as
long as 10 minutes if you reset or cycle power on the library while
the cartridge is positioned at the physical end of the media.
– Contact Customer Support.
Tape stuck in storage slot See section “Removing stuck tapes from slots” on page 56.
Media
Cleaning or data cartridge
incompatible with drive
Make sure you are using recommended data and cleaning cartridges,
see page 48. The library automatically unloads incompatible
cartridges, the Media Attention LED flashes, and an exclamation point
(!) is displayed in the inventory display for the indicated slot number.
Export the media in order to clear the state.
Cannot write to or read
from tape
– Make sure that the cartridge is write enabled (move the write-
protect switch to the enabled position).
– Make sure you are using a recommended data cartridge, see
page 48.
– Make sure you are using an Ultrium cartridge that has not been
degaussed. Do not degauss Ultrium cartridges.
– Make sure that the cartridge has not been exposed to harsh
environmental or electrical conditions and is not physically
damaged in any way.
– Retry the operation with a different, known good tape.
– Clean the tape drive.
Cleaning
Cannot load the cleaning
cartridge
– Make sure you are using a recommended cleaning cartridge, see
page 48.
– Contact Customer Support.
Errors displayed on operator control panel
Table 7: Troubleshooting ETERNUS LT40 S2 (part 1 of 2)

Fujitsu SE500 Specifications

General

Brand	Fujitsu
Model	SE500
Category	Server
Language	English