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What happens if I lose signal to the display while watching a movie on a HDCP-equipped
component?
The component must be restarted to establish renegotiation.
For example, while watching a movie on a HDCP-enabled DVD player, you change the receiving
device (DTV, monitor, or projector) input to watch broadcast TV, then change the input back to
watch the DVD movie. However, you are unable to watch the movie. This is because when the
input was changed, the receiver lost the HDCP signal. Restart the HDCP-enabled DVD player to
allow renegotiation.
What is the cause if a movie starts and then slowly fades to static?
The receiving device is not HDCP compatible or it is not negotiating correctly. Restart the video
source and re-plug all video cables from the source to the TV.
How do I know if a component is HDCP compliant?
If the video source device does not have a DVI or HDMI connection, it is not HDCP compliant.
Video/Display
When I display video from S-Video, composite, or component, why does the video look overly
compressed?
See your video device user manual to adjust the video or TV format output to 16:9. Setting this
option to 4:3 results in compressed video. This is done differently on all brands of video devices,
so it is important that you read your video device user guide or the help tools within your video
device’s software.
I see black bars on left and right of the video. Can I stretch the video to fit more of the screen?
Press the Menu button on the side of the display, select Video Adjust, then select Video Scaling.
To fill more of the screen, choose Wide, Zoom, or Panoramic modes.
Why when I try to use Picture in Picture (PIP) component video at 480p, 720p, or 1080i, either
no video is displayed or I see corrupted video?
This is a normal operation of the monitor. If you want to view component video in PIP, adjust
the video output of your external device to 480i.
Can I connect my game console to this monitor?
Yes. Using optional video cables (available from the Gateway Accessory Store Web site) you can
connect your game console directly to the monitor. If your game console supports Component
(YPbPr), this results in the best picture quality.
Can I connect the HDMI output of my external video device to the DVI port of the monitor?
Why would I want to do this?
Yes, you can buy an HDMI-to-DVI adapter cable from the Gateway Accessory Store. When using
the digital connection, your video content remains completely digital from your external video
device (such as a cable box, HD DVR, or DVD player). This results in a superior digital image. Also,
in this configuration the PIP can support the input of all HD resolutions.
Important
Although the HDMI interface supports audio, no audio is sent to the monitor. You
must separately connect the audio output of your video device to an external audio
amplifier.
8512114.book Page 29 Friday, January 12, 2007 2:33 PM
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